Customer Reviews
THE FLORAL COTTAGE
Local Helena, MT florist
Local Helena, MT florist
Date: Nov 15, 2024
Name:
Dr Lee H
State/Province:MT
great flowers, beautifully arranged
Pam's Reply:
Date: Nov 15, 2024, 10:46 am
Thank you for taking the time to let us know and for coming in after we couldn't find you at home :) appreciate you!
Date: Nov 15, 2024
Name:
Barbara H
State/Province:MT
I was very late to order after another company canceled unexpectedly. Placing the order with Floral Cottage was very simple and they were able to accommodate with very short notice. The recipient said the arrangement was absolutely beautiful and she adored them. Thank You so much!
Pam's Reply:
Date: Nov 15, 2024, 4:04 pm
So happy to help you with brightening your friends day! Thank you for taking the time to share her happiness (and yours)! Appreciate you!
Date: Nov 14, 2024
Name:
Pam B
State/Province:MT
My day was made SO MUCH BRIGHTER when a surprise bouquet of flowers arrived at my door! Honestly, the most beautifully done arrangement I have ever been given!
Pam's Reply:
Date: Nov 15, 2024, 10:44 am
So wonderful to see your name come up and know we were going to play a small part of making your day happier! Thank you!!
Date: Nov 14, 2024
Name:
Sarah R
State/Province:MT
Always beautiful flowers that last over a week!
Pam's Reply:
Date: Nov 15, 2024, 10:45 am
That is always good to hear!! Thank you for sharing!
Date: Nov 08, 2024
Name:
Patricia S
State/Province:MT
Best Floral Shop in town. Always perfection!!
Pam's Reply:
Date: Nov 15, 2024, 10:42 am
We are always happy to share the smiles! Thank you for always trusting us!
Date: Nov 07, 2024
Name:
Kyla R
State/Province:MT
The arrangement was beautiful and delivered timely!
Pam's Reply:
Date: Nov 15, 2024, 10:41 am
Thank you :)
Date: Nov 06, 2024
Name:
Kim S
State/Province:MT
The flowers were beautiful.
Pam's Reply:
Date: Nov 06, 2024, 10:28 am
Thank you :)
Date: Nov 05, 2024
Name:
Brock B
State/Province:MT
My wife loved the bouquet that I ordered. The arrangement was awesome and the customer service was excellent! Thank you!
Pam's Reply:
Date: Nov 06, 2024, 10:28 am
We appreciate you!! :)
Date: Nov 04, 2024
Name:
Karen B
State/Province:NC
The flower arrangement was beautiful (and fresh!).
Pam's Reply:
Date: Nov 05, 2024, 9:19 am
Thank you for taking the time to share! Appreciate you!
Date: Nov 04, 2024
Name:
Julie A
State/Province:WA
Delivered on time. My grandma says they are beautiful!
Date: Oct 26, 2024
Name:
Craig S
State/Province:MT
3 Star due to the fact the container was round and not square like in the picture. Square was why I went with design since that is what my wife likes vs circles or other shapes.
Pam's Reply:
Date: Oct 26, 2024, 8:54 am
On our website it states substitutions will be possible depending on availability, we also send out emails reiterating this and opening the communications up for any specific must have's. For same day delivery we do have to use what we have in store as there is no time to special order items in. So sorry the round bark container vs the square as an issue.
Date: Oct 21, 2024
Name:
Kalli H
State/Province:MT
lovely flowers, thank you!
Pam's Reply:
Date: Oct 26, 2024, 11:05 am
Thank you so much! It was fun working with you!
Date: Sep 30, 2024
Name:
Ellen F
State/Province:MT
Beautiful flowers!
Date: Jun 01, 2024
Name:
Dakotah M
State/Province:MT
Beautiful arrangement, colorful and long lasting!
Date: May 22, 2024
Name:
Bonnie B
State/Province:MT
The flowers were beautiful and very fresh!
Date: Mar 11, 2024
Name:
T K
State/Province:MT
such a beautiful arrangement.
Date: Mar 07, 2024
Name:
Jeannie G
State/Province:MT
Thanks so much!
Date: Dec 26, 2023
Name:
Kelly H
State/Province:MT
Beautiful arrangement and flower quality. proper amount in bud form so the floral arrangement continues to look fresh as they bloom. Made a beautiful Christmas table center piece. Was a gift and i am thrilled.
Pam's Reply:
Date: Feb 09, 2024, 10:29 am
Thank you so much for taking the time to let us know!
Date: Jun 11, 2023
Name:
Ryan M
State/Province:NV
The Floral Cottage did an amazing job with my mother's birthday-flowers, thank you!
Date: May 31, 2023
Name:
Misti D
State/Province:MT
I received 2 beautiful Birthday bouquets. Gorgeous
Date: May 30, 2023
Name:
Mark S
State/Province:WA
It went fantastic, thank you for arranging a beautiful display.
Date: May 27, 2023
Name:
M Y
State/Province:WA
This is my third or fourth order from Floral Cottage. My parents send pictures and the arrangements always look above and beyond what what I expected.
Date: May 24, 2023
Name:
Katelyn D
State/Province:AZ
They did it again! I have used Floral Cottage for two years now. They never disappoint!
Date: May 16, 2023
Name:
clifford c
State/Province:GA
excellant on time and done right service.
Date: May 15, 2023
Name:
Stacy A
State/Province:WA
Designer's choice was the way to go. Our mom received a gorgeous and unique bocquet that she loved, said it made her cry!
Date: May 15, 2023
Name:
Sue S
State/Province:MT
Simply gorgeous arrangement!
Date: May 15, 2023
Name:
Marylin Smith B
State/Province:SD
Excellent flower arrangement.
Date: May 06, 2023
Name:
Sue P
State/Province:MT
Beautiful
Date: May 05, 2023
Name:
Erin P
State/Province:WA
Selected a designer's choice bouquet to be sent to my grandmother for her 98th birthday. It was gorgeous and delivered in the morning just in time to brighten her special day! Thank you!
Date: May 03, 2023
Name:
Nora Rose R
State/Province:MT
Per my daughter and grandaughters...the arrangements are always bright and fresh.
Date: Apr 28, 2023
Name:
Brianna R
State/Province:VA
I was pleased with the arrangement put together and delivery to a friend. It was beautiful and perfect. They even honored my request of lots of colors, but nothing dyed. I ordered the same day for delivery later. Well worth the cost.
Date: Apr 20, 2023
Name:
Louise S
State/Province:MT
Beautiful arrangement. Ready when promised. Nice new store.
Pam's Reply:
Date: Apr 24, 2023, 5:41 pm
Thank you so much Louise!
Date: Apr 16, 2023
Name:
J G
State/Province:MT
Ordered anniversary flowers to be delivered to the hotel for our stay. Great communication on what flowers they did have got all the colors from our wedding in there. The wifey absolutely loved them, she even brought them back on our road trip. Thank you for making me look like a hero.
Pam's Reply:
Date: Apr 16, 2023, 9:23 am
So happy we were able to help! Thank you for taking the time to let us know and hope you had a wonderful anniversary trip
Date: Apr 10, 2023
Name:
Lance R
State/Province:MT
Wonderful arrangement!
Pam's Reply:
Date: Apr 16, 2023, 9:24 am
Thank you Lance!!
Date: Apr 07, 2023
Name:
Allison L
State/Province:GA
Super easy to order online from far away! They even checked in stating that they didn't have some flowers and would we be ok with others. I appreciated that extra step to make certain we got what we wanted. Thank you!
Date: Apr 06, 2023
Name:
Jennifer T
State/Province:MT
Beautiful!
Date: Apr 03, 2023
Name:
Cheryl D
State/Province:MT
Absolutely beautiful basket of spring flowers!
Date: Apr 03, 2023
Name:
Rachel J
State/Province:MT
Lovely arrangement and friendly service.
Date: Mar 31, 2023
Name:
Polly P
State/Province:MT
Gorgeous bouquet, all fresh & new buds opening. Its delightful fragrance fills the room!
Date: Mar 29, 2023
Name:
Barbara C
State/Province:MT
Received from my Daughter the most beautiful flower arrangement. Spring basket of perfect flowers.
Date: Mar 24, 2023
Name:
Warner A
State/Province:NM
Very beautiful, on short notice. Deliverd much faster than expected.
Date: Mar 21, 2023
Name:
Patricia B
State/Province:MT
The flowers are beautiful...Thank you!
Date: Mar 19, 2023
Name:
Jan B
State/Province:MT
The bouquet is lovely, as yours
always are. I sent a picture of it to my daughter who had ordered it for me and she called and told me it did not look much like the picture she had ordered. But I assured her that
it is lovely.
Pam's Reply:
Date: Mar 19, 2023, 1:10 pm
Thank you so much Jan! I had sent her an email letting her know the design she'd picked was going to have a lot of substitutions - happy you loved what we came up with for you!
Date: Mar 16, 2023
Name:
Ruth C
State/Province:MT
Amazing service!! The flowers delivered were exactly what I ordered and the recipients were very very happy with them.
Date: Mar 14, 2023
Name:
Paul R
State/Province:OH
Fantastic service. Always in time and absolutely wonderful flowers and arrangements. Thank you!
Date: Mar 01, 2023
Name:
Vicki F
State/Province:MT
Always great arrangements!
Date: Feb 28, 2023
Name:
Robert M
State/Province:WA
My daughter and granddaughters all loved the display you delivered. They report complete satisfaction!! Thank you…
Pam's Reply:
Date: Feb 28, 2023, 10:34 am
That's wonderful to hear! Thank you!!
Date: Feb 28, 2023
Name:
Jonathan G
State/Province:MT
Very beautiful flower arrangement that made my partner happy. Can only recommend and will surely return in the future myself. :-)
Date: Feb 18, 2023
Name:
Dorothy C
State/Province:MT
The flowers delivered to me were fresh and beautifully arranged.
Pam's Reply:
Date: Feb 28, 2023, 10:33 am
Thank you so much!!
Date: Feb 18, 2023
Name:
Robyn C
State/Province:MT
Consistently wonderful
Pam's Reply:
Date: Feb 28, 2023, 10:33 am
Thank you!!
Date: Jan 23, 2023
Name:
Kaye C
State/Province:MT
Thank you Floral Cottage! The staff are always very helpful in finding the perfect arrangement for me. They were very accommodating in helping me with a timely delivery. I’ve been many times & plan to return again when I need a wonderful flower arrangement.
Date: Jan 12, 2023
Name:
Carrie S
State/Province:WA
Thank you! You did an amazing job! Easy to order, beautiful bouquet, and delivered without issue.
Date: Sep 29, 2022
Name:
Holly B
State/Province:MT
I couldn't be happier with the arrangements I've ordered. They are always so beautiful and delivered in a very timely manner. I wouldn't get flowers from anyone else!!
Date: Aug 28, 2022
Name:
Nona K
State/Province:MT
I have ordered flowers from The Floral Cottage before and always been very pleased! Working with them for my son's Celebration of Life recently was a phenomenal experience. They truly listened to what we wanted, exceeded expectations, were easy to work with and delivered PERFECT arrangements on time. 5 Stars isn't enough!!! I highly recommend them for your floral needs!
Date: Aug 10, 2022
Name:
Linda K
State/Province:VA
I needed to order from out of state. The website was easy to use, the delivery was successfully made on the same day, and the arrangement was lovely. Thanks for helping me bring a little joy to a dear friend!
Date: Aug 06, 2022
Name:
Elizabeth K
State/Province:MT
An absolutely beautiful arrangement for my sister’s memorial. The woman who delivered was cheerful and kind. This is in contrast to another arrangement delivered from another florist in Helena who was upset because I wasn’t home when she wanted to deliver the unimpressive flowers. I’m grateful for the floral cottage!.
Date: Jun 19, 2022
Name:
Marianne K
State/Province:MT
Nice arrangement.
Date: Jun 05, 2022
Name:
Lee Ann M
State/Province:MT
The Floral Cottage was able to deliver our wedding anniversary flowers on short notice. The flower arrangement was beautiful and my wife was very impressed with them. Thank you for making our anniversary so colorful.
Date: May 30, 2022
Name:
Phyllis C
State/Province:NY
So pleased with special customer service "delivered earlier requested if possible" and they were able to do that, called me to discuss delivery.....very beautiful piece.
Date: May 30, 2022
Name:
Gayle T
State/Province:MT
The flowers are beautiful
Date: May 24, 2022
Name:
Katelyn T
State/Province:AZ
Ordering from another state was so easy! On time delivery in East Helena and the flowers were perfect! My mom still has five flowers left a month later!
Pam's Reply:
Date: Apr 24, 2023, 5:42 pm
That's wonderful to hear! Thank you!!
Date: May 24, 2022
Name:
Katelyn T
State/Province:AZ
Ordering from another state was easy! On time delivery to East Helena and the flowers were perfect! My mom has five flowers left and it was purchased a month ago. Thank you!!
Date: May 23, 2022
Name:
GWYNNE F
State/Province:MO
In spite of it being Mother's Day, the service was perfect. They even worked with me when I changed the date. Will definitely use again!
Date: May 21, 2022
Name:
Stephannie M
State/Province:FL
After ordering I received a notice that some flowers may not be available but they would do their best. The flowers delivered were pretty but the arrangement looked nothing like what I ordered. There was no orange at all which is my mother's favorite color and the reason I picked that specific arrangement.
Pam's Reply:
Date: May 21, 2022, 8:19 am
Unfortunately by the time you'd placed the order on Wednesday we were already sold out of the orange gerbera daisy's featured in that design. I switched to another color of the gerbera's but if I had known that the orange color was the main thing I could have brought that in with a different flower variety. Always feel free to respond to our email with any specifics so we have a better understanding of what you are looking for.
Date: May 21, 2022
Name:
Kimberly B
State/Province:BC
I love how easy you make ordering, and the floral arrangement (my mom sent me photos) looked pretty. Thanks!
Pam's Reply:
Date: May 21, 2022, 6:47 pm
Thank you!! The designers choice has become a favorite - quick, easy and always a surprise : )
Date: May 20, 2022
Name:
Robert M
State/Province:WA
I’m ordering from out of state and need a dependable florist for my girls. I found it here. My girls (daughter & granddaughters) loved the arrangement! Thanks…Bob
Date: May 10, 2022
Name:
Jan B
State/Province:MT
Mother’s Day bouquet from my daughter is absolutely beautiful and the chocolates were delicious.
Date: May 10, 2022
Name:
Margaret B
State/Province:MT
Very good and prompt delivery by a very lovely woman. Thanks!
Date: May 10, 2022
Name:
Marilyn W
State/Province:MT
The arrangement and flower selection was outstanding. Sent a picture to my daughter. She was impressed with it.
Date: May 10, 2022
Name:
Pam S
State/Province:MT
So my flowers were the prettiest flowers I have ever received. The tulips a roses however did not open and are withering. Given everything though..I would recommend your business and flowers just make me happy!
Date: May 09, 2022
Name:
Alexis L
State/Province:MA
I nearly forgot my parents’ anniversary, but the Floral Cottage came through with a beautiful delivery on short notice. The we’re on time and absolutely gorgeous the very next morning.
Date: May 08, 2022
Name:
Joshua R
State/Province:MT
The flowers were perfect and arrived on time with no issues. Will for sure use The Floral Cottage again!
Date: Apr 30, 2022
Name:
Maggie V
State/Province:MT
Beautiful arrangement, great communication! I live out of state, but wanted to use a local vendor to send flowers for my niece’s birthday. Floral Cottage was wonderful to work with, highly recommended!
Date: Apr 28, 2022
Name:
Kristi A
State/Province:MT
The lovely springtime bouquet arrived ON my birthday and is just wonderful - very colorful and fragrant.
Date: Apr 27, 2022
Name:
Katherine M
State/Province:MT
My friends keep sending me pictures of the bouquet as it continues to look great and has been so enjoyed by them. Appreciate your efforts Floral Cottage.
Date: Apr 16, 2022
Name:
Kim M
State/Province:MT
Beautiful arrangement! Included my special request too-thanks!
Date: Apr 14, 2022
Name:
Jacquelyn H
State/Province:MT
Bigger than expected with on time delivery great value!
Date: Apr 11, 2022
Name:
Donna H
State/Province:MT
recipient of flowers was very pleased and said they were beautiful.
Date: Apr 11, 2022
Name:
Barb H
State/Province:WA
I ordered yellow roses for my mom this morning and within a couple of hours they were delivered. My mom will be 89 in a couple of weeks and these definitely brightened her day. Thank you!
Date: Apr 09, 2022
Name:
Kim H
State/Province:WA
The Floral Cottage was wonderful to work with and went above and beyond to make our order special on very short notice. The bouquet was beautiful and their kindness greatly appreciated.
Date: Apr 06, 2022
Name:
Teri C
State/Province:MT
The flowers are absolutely beautiful and have lasted a long time! What a treat :)
Date: Apr 06, 2022
Name:
Linda B
State/Province:AZ
Always amazing and gorgeous!
Date: Apr 01, 2022
Name:
Lauri H
State/Province:MT
Beautiful arrangement!
Date: Mar 30, 2022
Name:
Kim B
State/Province:BC
Excellent service!
Date: Mar 27, 2022
Name:
Cathy D
State/Province:MT
I received two deliveries for my birthday on 3/17. One was a flower arrangement that is still looking pretty fresh more that a week later. The other was a plant that is huge and healthy. The one who sent the plant was very pleased with your service as she had to order from you on short notice because another florist couldn't fill her order.
Date: Mar 25, 2022
Name:
Carolyn C
State/Province:MT
I got a gorgeous bouquet this week! Couldn’t have been nicer.
Date: Mar 19, 2022
Name:
Jan B
State/Province:MT
I received two birthday bouquets at the same time. They are gorgeous. The delivery person was super nice. The Floral Cottage has the best bouquets.
Date: Mar 16, 2022
Name:
Steve R
State/Province:MD
A wonderful bouquet delivered for a 50th wedding anniversary! Beautiful and excellent service!!
Date: Mar 11, 2022
Name:
Carolyn W
State/Province:ID
Just beautiful. I upscaled this picture and my mother in law was just beside herself. Highly recommend. Thank you so much.
Date: Mar 07, 2022
Name:
Lanae W
State/Province:ID
I ordered through the website. Process was smooth and effortless. I know the flowers were delivered as directed, and I am very happy with the process. I did try reaching them via phone, which wasn't answered a few times, but They are busy and So i just ordered online. I have no problem with that. Very happy overall!
Date: Feb 25, 2022
Name:
Aimee M
State/Province:OK
My Mother in law was so impressed with the arrangement and even 10 days later she was still sending me pictures of the flower arrangement. I know as a local she will always recommend you and I will always only order from you as well. Thank you so very much for the excellent product and service!!
Pam's Reply:
Date: Feb 25, 2022, 9:40 am
Your mom is so sweet!! It runs in the family I guess haha! Thank you so much for the review and for letting us know our flowers have a long term happy for her!!
Date: Feb 25, 2022
Name:
Carolyn W
State/Province:ID
My mother in law lived the flower arrangement for her birthday. It is stunning. Highly recommend. Thank you.
Date: Feb 23, 2022
Name:
Margaret M
State/Province:MT
Flowers were beautiful, but senders name was not on card-took me all day to figure out who they were from.
Pam's Reply:
Date: Feb 23, 2022, 12:46 pm
The sender did not include that in their card message to you, what they type is what is printed out for those. : )
Date: Feb 17, 2022
Name:
Cheryl S
State/Province:AK
Thank you so much for the beautiful bouquet you created for Mom. It was one of the last bouquets she received before she passed away and was simply lovely. My sisters and I ordered dozens of bouquets for Mom in the years before she passed away, and each one brought extraordinary joy to her. The colors, the arrangements, and the length of time they maintained their beauty are why we kept coming back to The Floral Cottage. You are phenomenal.
Pam's Reply:
Date: Feb 25, 2022, 9:37 am
Thank you Cheryl. The best part of my "job" is the people it brings into my life. You, your mom, and the rest of the group will always bring a smile to my heart. Thank you!!
Pam's Reply:
Date: Feb 25, 2022, 9:37 am
Thank you Cheryl. The best part of my "job" is the people it brings into my life. You, your mom, and the rest of the group will always bring a smile to my heart. Thank you!!
Date: Feb 16, 2022
Name:
Megan B
State/Province:MT
The employees at the shop were so friendly and made sure everything I needed was taken care of! The flowers were absolutely stunning and were loved by the recipient. Thank you!
Pam's Reply:
Date: Feb 25, 2022, 9:34 am
This is great to hear! Thank you!!
Date: Feb 15, 2022
Name:
Cheryl S
State/Province:AK
Thank you SO very much for building such a lovely casket display and wreath for our mother's funeral. It was magnificent and we love the details of including flowers from the last bouquets she received before her death in the funeral sprays. They also made the 350-mile drive to her funeral in perfect condition. We have ordered dozens of bouquets from you over the past three years, and you have always hit it out of the park. Mom loved flowers and you never disappointed. Your work is spectacular and easily five stars. Your bouquets also last MUCH longer than other sources, and we are grateful.=)
Pam's Reply:
Date: Feb 25, 2022, 9:33 am
Thank you so much! I'm happy to hear the flowers made the trip. I feel lucky to have been a part of your mom's life. Your whole family has been wonderful to work with over the years.
Date: Feb 13, 2022
Name:
Kay E
State/Province:MT
Lovely colors and imaginatively arranged.
Pam's Reply:
Date: Feb 25, 2022, 9:30 am
Thank you!!
Date: Jan 14, 2022
Name:
Sue W
State/Province:MT
97 year old Sue was thrilled with the flowers and balloon.
sender (Jennifer in MA) appreciated you sending a picture of the arrangement. They were beautiful so thank you.
Pam's Reply:
Date: Jan 14, 2022, 9:38 am
being across the country is hard and I'm sure Sue doesn't do pictures like everyone else :) Super happy to help share your love to her on her birthday! Thank you for taking the time to leave us the review!
Date: Jan 11, 2022
Name:
Mary B
State/Province:MT
Arrangement I received is beautiful.
Date: Dec 31, 2021
Name:
Lindsay L
State/Province:MT
Thank you so much for the absolutely beautiful and festive Christmas centerpieces you made for Crowley Fleck's annual Christmas party! They were absolutely gorgeous and everyone loved them! Your service was excellent from start to finish and we are so pleased that we picked the Floral Cottage to do our pieces! We appreciate you immensely!
Pam's Reply:
Date: Jan 10, 2022, 10:24 am
Thank you so much Lindsay!! It was wonderful working with you and happy to share the holiday cheer : )
Date: Dec 31, 2021
Name:
ELaine M
State/Province:WA
Great service. Diffently use them again. Beautiful plant delivered to my sister.
Pam's Reply:
Date: Jan 10, 2022, 10:24 am
Thank you!!
Date: Dec 27, 2021
Name:
Dixie M
State/Province:WA
Excellent service..on time delivery and great followup..thank you.
Pam's Reply:
Date: Jan 10, 2022, 10:24 am
Thank you!!
Date: Dec 25, 2021
Name:
Barbara G
State/Province:MT
Beautiful arrangement! The roses were a little wilted and will not last long in the arrangement, but the rest will be perfect for several weeks.
Date: Dec 24, 2021
Name:
Barb B
State/Province:MT
So fresh and beautiful and the delivery person was as excited as I was- sweet and talented and caring artists !!
Date: Dec 02, 2021
Name:
Katelyn P
State/Province:MT
I was extremely pleased and impressed with every part of this transaction and delivery. The arrangement was gorgeous - a wide variety of flowers in different colors; superior communication and customer service. I was not at home at the time of delivery, so the deliveryman called me to either arrange for a later drop-off time, or to leave the arrangement in a cool, shaded area (it was over 100 degrees). I asked him to leave it - and he called back AGAIN later to make sure that the arrangement was to my liking and said that if I needed any flowers replaced to give him a call. WOW!! Five stars!
Date: Nov 23, 2021
Name:
Karen B
State/Province:MT
My rating is 5 Star. I love the bouquet and look at it all the time. I love the different flowers especially the one that has a green bulb and orange leaves coming out of the top. I've thanked the lady in FL that sent it to me several times. I took pictures of the arrangement when it came. Today I sent pictures of the flower I just mentioned. Thank you for your expertise!
Date: Nov 16, 2021
Name:
Belinda T
State/Province:MT
You guys do a great job...that's why your the only store I use.
Date: Nov 12, 2021
Name:
Heidi R
State/Province:MT
I loved their service and communication with me when the address I gave them didn't work.
Date: Nov 09, 2021
Name:
Patricia S
State/Province:MT
I love the bouquets from my daughter. I sometimes think there are a few too many flowers which doesn’t give them a chance to fully bloom. The arrangements are nice and my daughter is pleased when I send her the pictures.
Date: Nov 07, 2021
Name:
Stephi J
State/Province:MT
Plant was a pleasant surprise and delivery was great.
Date: Oct 29, 2021
Name:
Sarah D
State/Province:MT
Very delightful, and the flowers were beautiful. I would use them again.
Date: Oct 26, 2021
Name:
Kathryn O
State/Province:MN
The person who received the flowers LOVED them.
Date: Oct 18, 2021
Name:
Holly C
State/Province:HI
Great experience! Very easy with good communication.
Date: Oct 12, 2021
Name:
Claudia B
State/Province:MT
beautiful flowers and arrangement!
Date: Oct 07, 2021
Name:
Vickie A
State/Province:TX
I ordered online. The plant was delivered when I requested and my friend said it was beautiful.
Date: Oct 07, 2021
Name:
Andrea L
State/Province:MT
The flower arrangement is lovely and it is lasting well!
Date: Oct 05, 2021
Name:
Alice B
State/Province:CO
The flowers were awesome, my daughter sent me a picture of them. The customer service was great. I will always order from here
Date: Sep 28, 2021
Name:
Marilyn W
State/Province:MT
My arrangement was gorgeous. This was the 1st time our daughter used your website. We are still enjoying the beautiful flowers you put together.
Date: Sep 23, 2021
Name:
Crystal A
State/Province:MT
Beautiful arrangement and friendly delivery!
Date: Aug 27, 2021
Name:
linda H
State/Province:IT
I ordered for my cousin's 90th who lives in Helena and she said the plant was amazing and it was delivered on the correct day so I am fully satisfied with the service - preferred ordering local to her rather than through an unknown national supplier so if there was a problem she or her daughter could sort. Many thanks
for your efficient service.
Date: Aug 27, 2021
Name:
linda H
State/Province:IT
This was a gift for my cousin's 90th who lives in Helena. I wanted to use florist loclal to her and not a international
one so if there was a problem she could sort it. She said the plant was amazing and it was delivered on the correct day. Thankyou for your excellent service.
Date: Aug 04, 2021
Name:
Marilyn H
State/Province:MT
You do an amazing job. Our CA relatives have discovered how good you are and always sent their aging Aunties arrangements from the Floral Cottage!
Date: Jul 19, 2021
Name:
Leslie L
State/Province:MT
Beautiful arrangement!
Date: Jul 05, 2021
Name:
Jeanne J
State/Province:MT
Beautiful arrangement & wonderful delivery service.
Date: Jun 29, 2021
Name:
Heather B
State/Province:MT
Gorgeous flowers and on time delivery - thank you!!
Date: Jun 24, 2021
Name:
Stacey R
State/Province:OH
Ordered online, for a sympathy arrangement. “Order within the next 3 hours for same day delivery” flashing across screen. Not only was the order not delivered, but the phone recording says they won’t be back until March! It’s June. Going to contact the BBB.
Pam's Reply:
Date: Jun 24, 2021, 8:50 am
Good morning! We attempted to call you right after you placed the order yesterday as the delivery location is in a different town that we do not service. It is over an hour away. A full refund (with the reason for the refund) was initiated on your order immediately so you could try to find a florist more suitable for the delivery location. As always, we do honor the same day delivery within our delivery area. We've recently changed phone systems and have not been able to access the away message (after hours recording) to change it. So sorry for the inconvenience
Date: Jun 07, 2021
Name:
Kathy and Ted S
State/Province:MT
Great, friendly prompt service.
Date: Jun 06, 2021
Name:
Lynn L
State/Province:MT
Absolutely stunning bouquet! Lasted 2 weeks
Date: Jun 01, 2021
Name:
Amie C
State/Province:CA
I really appreciated the phone call advising me that the arrangement had been delivered!
Date: May 29, 2021
Name:
Janet B
State/Province:MT
Beautiful arrangement for my sister!
Date: May 21, 2021
Name:
Deborah R
State/Province:TX
Living so far from my Mother I always know The Floral Cottage will take good care and send the most beautiful bouquets. They have for many years!
Date: May 21, 2021
Name:
Joyce W
State/Province:MT
The bouquet was fresh and beautiful
Date: May 20, 2021
Name:
Jan B
State/Province:MT
Absolutely gorgeous bouquet. Delivery man was friendly. Bouquet looks just like new today. Love it!
Date: May 19, 2021
Name:
Jessica G
State/Province:MT
Great
Date: May 14, 2021
Name:
Heather G
State/Province:MT
Awesome customer service and beautiful flowers!!!
Date: May 13, 2021
Name:
Giavanna S
State/Province:MT
Beautiful flower arrangement. Thank you!
Date: May 12, 2021
Name:
Lauren T
State/Province:MT
Beautiful - thanks!
Date: May 11, 2021
Name:
Sandy D
State/Province:MT
They are and are still beautiful! I will also always use Floral Cottage. Thank you!
Date: May 09, 2021
Name:
Kay G
State/Province:MT
My daughter ordered the flowers for me for Mothers Day. They are beautiful.
Date: May 08, 2021
Name:
Mrs Samantha H
State/Province:MT
The flowers were beautiful! They were delivered with a box of chocolates...how nice!!
Date: May 08, 2021
Name:
Linda K
State/Province:MT
Beautiful flowers.
Date: May 07, 2021
Name:
Amanda W
State/Province:CO
Very easy to order online. I had chosen the florists choice send it turned out lovely. Beautiful colors and delivered in the morning which was great.
Date: May 06, 2021
Name:
Andy D
State/Province:MT
My daughter sent me a Mother's Day flower arrangement and it was stunningly beautiful! The giant hydrangea and lilies made the bouquet unique as well as gorgeous!
Date: Apr 30, 2021
Name:
Mark R
State/Province:MT
It was pretty. Just not as full and high as in the photo. It was supposed to be in a basket which I like but the metal container was more to the recipient ‘s liking. So we were happy with it and the delivery was good too. Thanks.
Date: Apr 22, 2021
Name:
Shirley m
State/Province:MT
I ordered the "Naturally Beautiful" for my Sister's Birthday. She sent me a picture and it was beautiful.
Date: Apr 17, 2021
Name:
Patricia A
State/Province:CA
The flowers I ordered looked as pretty in the ad as they did in the photo my family sent. They were delivered on time and the price was appropriate. Thanks for making my long distance shopping experience for an important day a good one!
Pam's Reply:
Date: Apr 18, 2021, 9:02 am
Thank you so much! I appreciate you taking the time to let us know everything went well
Date: Apr 15, 2021
Name:
Sandy R
State/Province:MT
I have recommended Floral Cottage to my daughter in Maryland. We are both VERY HAPPY with every order.
Pam's Reply:
Date: Apr 18, 2021, 9:03 am
So wonderful to hear! Thank you!!
Date: Apr 09, 2021
Name:
Jeanne E
State/Province:TX
My friend was delighted so that is all the satisfaction I need. Thank you.
Pam's Reply:
Date: Apr 18, 2021, 9:04 am
Good to hear! Thank you for letting us know : )
Date: Apr 08, 2021
Name:
Julie C
State/Province:MT
My friend loved her floral arrangement, and her daughter loved the stuffed animal that was added. They processed a quick turnaround on the arrangement (from 6pm the night before to a next day delivery!) and saved the day!
Pam's Reply:
Date: Apr 18, 2021, 9:06 am
Thank you!!
Date: Apr 03, 2021
Name:
Alofagia O
State/Province:TX
Excellent customer service!
Pam's Reply:
Date: Apr 18, 2021, 9:07 am
Thank you!!
Date: Mar 18, 2021
Name:
Kimberlee C
State/Province:MT
The arrangement was gorgeous, my mother loved it! Very happy
Date: Mar 12, 2021
Name:
Delia T
State/Province:WA
very pleased,great job.
Date: Mar 11, 2021
Name:
Pamela H
State/Province:MN
The arrangement was absolutely beautiful. And the online ordering process was very easy. Thank you so much!!!
Date: Mar 02, 2021
Name:
Gail J
State/Province:MT
Beautiful arrangement. Love it.
Date: Feb 23, 2021
Name:
Andy C
State/Province:MT
I bought a dozen roses for my wife for our anniversary for delivery. Everything went excellent. They were delivered at a good time and were very nice flowers. My wife was very happy. Happy wife makes a happy life! I will be ordering flowers from you guys from now on. Thanks!
Date: Feb 21, 2021
Name:
Nicole M
State/Province:ID
Great service and beautiful flowers. Good prices too
Date: Feb 19, 2021
Name:
Shauna R
State/Province:MT
I received my flowers for Valentine’s Day, from my husband who ordered them while working out of state. They were a beautiful arrangement that arrived all the way out to us on the outskirts of East Helena. Thank you for making my Valentine’s Day!
Date: Feb 16, 2021
Name:
Christine W
State/Province:TX
Great service
Date: Feb 15, 2021
Name:
Thomas M
State/Province:MT
Great service and a great looking arrangement!
Date: Feb 12, 2021
Name:
Sheila F
State/Province:MT
Wonderful service and communication. My sister said the flowers were gorgeous.
Date: Feb 10, 2021
Name:
Kerry F
State/Province:MT
The flower arrangement was absolutely beautiful!
Date: Feb 10, 2021
Name:
Karla H
State/Province:MT
Gorgeous roses and the guy that delivered them was fantastic
Date: Feb 09, 2021
Name:
Jonathan O
State/Province:MT
The flowers looked great! The value for what I ordered was beyond what I had expected. My only MINOR complaint is that the flowers arrived mid-after noon even though the order was placed days in advance and the delivery was something like 4 blocks away from the store. Still giving 5 stars because I was happy with what I payed for!
Pam's Reply:
Date: Feb 09, 2021, 10:02 am
I'm happy you were happy! Sometimes I make a call to hold off on making the design IF I have a fresh shipment of flowers coming in that morning (which is what happened in your case). I wanted to make sure I could do a beautiful bouquet close to what you saw with flowers that I knew weren't from the week before. There are times as well that orders come in with time restrictions, unfortunately those must take precedence. I do appreciate the feedback and we always try our best :)
Pam 's Reply:
Date: Feb 09, 2021, 11:29 am
You are appreciated!
Date: Jan 29, 2021
Name:
Kathryn R
State/Province:OR
My mom sent me a picture of the flowers I sent for her birthday through you on Jan. 15th...still going!
Pam's Reply:
Date: Feb 01, 2021, 4:31 pm
So wonderful to hear! Thank you for sharing!!
Date: Jan 22, 2021
Name:
Rose L
State/Province:MT
The flowers were beautiful and the instructions for care very helpful. Thank you. Rose Leavitt
Pam's Reply:
Date: Feb 01, 2021, 4:33 pm
thank you Rose!!
Date: Jan 22, 2021
Name:
Michael M
State/Province:MT
Never a disappointment! I am floral cottage for life, thank you Pam
Pam 's Reply:
Date: Feb 01, 2021, 4:30 pm
Thanks Mike!! Love being a part of the Mix celebrations!
Date: Jan 20, 2021
Name:
Kerri P
State/Province:ID
The bouquet was beautiful!
Pam's Reply:
Date: Feb 01, 2021, 4:34 pm
Thanks for letting us know Kerri!
Date: Jan 20, 2021
Name:
Deborah S
State/Province:CO
The arrangement for my daughter was amazing! Thank you for the prompt delivery and beautiful design.
Pam's Reply:
Date: Feb 01, 2021, 4:31 pm
Thank you Rose!
Pam's Reply:
Date: Feb 01, 2021, 4:33 pm
OH my gosh! The response went on the wrong one Deb! I'm sorry I didn't mean to call you Rose lol
So happy you and your daughter enjoyed the floral arrangement!
Thank you!!
Date: Jan 12, 2021
Name:
Olivia K
State/Province:MT
I ordered a custom arrangement to be delivered to a friend for later that day. It was delivered timely, and was so beautiful! Thank you!
Date: Jan 07, 2021
Name:
Brandy S
State/Province:MT
I received 2 arrangements from The Floral Cottage this week. They are absolutely breathtaking. The delivery driver was amazing with social distancing, which I appreciate. He waited back by the car, big smile, waived and said Happy Birthday! I appreciate you guys so much and absolutely love my flowers! Totally the WOW factor!
Pam's Reply:
Date: Jan 08, 2021, 5:34 pm
Thanks so much for taking the time to leave this note for us! We truly appreciate the feedback. I'm happy to hear the delivery aspect is what we want it to be, such a struggle now with COVID, It's nice hearing that it's still friendly and personable even though it's distanced :)
Date: Jan 07, 2021
Name:
Andrea S
State/Province:TN
Exceptional personalized service! The bouquet was gorgeous, and my mom loved it!! I highly recommend your floral shop, and will use you going forward. Thank you!!
Date: Jan 06, 2021
Name:
G F
State/Province:CO
The person I spoke with was very polite and helpful with my concers
Date: Jan 06, 2021
Name:
Debbie S
State/Province:CO
After my daughter's surgery, I placed an online order from Colorado. When Pamela didn't have the exact container and had to substitute some flowers, she sent me an email. I understood completely and left it to her discretion. The arrangement delivered was gorgeous! I highly recommend and will use The Floral Cottage again.
Date: Jan 04, 2021
Name:
John B
State/Province:WI
Excellent service during a busy time of the year. Called to let me know that Poinsettias could not be delivered to the hospital and proposed (and successfully executed) alternative means of delivery.
Date: Jan 04, 2021
Name:
Lyn B
State/Province:MT
beautiful centerpiece. Well crafted. I would recommend The Floral Cottage in Helena
Date: Jan 03, 2021
Name:
Mary T
State/Province:MT
The arrangement was gorgeous. The staff called me after delivery as to let me know. They were very courteous.
Pam's Reply:
Date: Jan 07, 2021, 5:34 pm
Thank you!
Date: Dec 31, 2020
Name:
Krista W
State/Province:MT
I order flowers online for a very special birthday every year, and the Floral Cottage is my go to flower shop! The arrangements always look so much better than in the pictures and they never let me down for this special day.
Pam's Reply:
Date: Jan 07, 2021, 5:33 pm
Thank you so much Krista! We appreciate you!
Date: Dec 30, 2020
Name:
Janice C
State/Province:KS
Great service. Gorgeous arrangement. Ordered and delivered all on the same day.
Pam's Reply:
Date: Jan 07, 2021, 5:32 pm
Thank you for taking the time to let us know things were easy and went well!
Date: Dec 28, 2020
Name:
Kathy H
State/Province:MT
flexible delivery. ensured personal delivery to avoid weather damage.
Pam's Reply:
Date: Jan 07, 2021, 5:31 pm
Thank you!
Date: Dec 24, 2020
Name:
Kari K
State/Province:MT
They are beautiful thank you.
Date: Dec 24, 2020
Name:
Lynn D
State/Province:MT
Beautiful bouquet!
Date: Dec 23, 2020
Name:
Janice C
State/Province:KS
I ordered a Christmas centerpiece arrangement for a dear friend in Helena. She sent me a photo, and it looked exactly like the one I ordered. Absolutely lovely. Also, I appreciate the follow-up communications from The Floral Cottage to both the recipient and to me. Nice to do business with you.
Date: Dec 22, 2020
Name:
Rep Mary C
State/Province:MT
Awesome, as usual. I always recommend The Floral Cottage when legislators ask for a recommendation. As you know, legislators come to Helena to serve from all over the state every 2 years. Proud to do it.
Date: Dec 21, 2020
Name:
Lyn C
State/Province:MT
I ordered a last minute Christmas centerpiece. Pamela emailed me saying they needed to make substitutions due to COVID and supplier shortages. I saw a photo of the bouquet my friend received and it looks perfect! Great service and timely delivery even on short notice.
Date: Dec 20, 2020
Name:
Carol H
State/Province:MT
My sister sent me the flowers on the day I had to let my beautiful Maggie cross the rainbow bridge. They were delivered in time for Maggie to “smell the flowers” one more time.....priceless
Pam's Reply:
Date: Dec 20, 2020, 10:24 am
Awww hugs to you. What a wonderful life Maggie had, right up to the end.
Date: Dec 19, 2020
Name:
Jackie H
State/Province:MT
The Christmas arrangement is the most beautiful I have ever received. The attention to detail (candles, bows, variety of flowers and greens) is outstanding. I am getting ready to order this for others based on how gorgeous mine is! Thank you!
Pam's Reply:
Date: Dec 30, 2020, 8:00 am
Thank you so much for taking the time to let us know. Happy Holidays!!
Date: Dec 17, 2020
Name:
Earline E
State/Province:MT
The arrangement was fresh, creative and beautiful
Pam's Reply:
Date: Dec 30, 2020, 7:58 am
Thank you!
Date: Dec 09, 2020
Name:
Jennifer V
State/Province:PA
The arrangement turned out more beautiful than the picture on-line! Thank you!
Date: Dec 09, 2020
Name:
Cheryl S
State/Province:AK
Your flowers have always been lovely! I ordered a bouquet for my mother and sister for delivery on November 24, and now it's December 9. They said a few of the flowers have faded and been pulled from the vase, but most ("especially the orange ones") are still doing well. Mom has macular degeneration so the brightly colored flowers you used are easy for her to see and enjoy. Thank you for always delivering a spectacular product. All the best to you and yours!
Pam's Reply:
Date: Feb 01, 2021, 4:35 pm
Thank you!! Just came across your review and it brought a smile. Truly appreciate you letting us know
Date: Dec 07, 2020
Name:
Molly M
State/Province:MT
The daisies were beautiful!!! Everything was perfect!
Pam's Reply:
Date: Dec 07, 2020, 5:40 pm
Wonderful to hear! Thank you for letting us know!
Date: Dec 07, 2020
Name:
Niki H
State/Province:NE
Website was easy to navigate. Service was great, although it would be nice to get a delivery confirmation letting you know they were delivered. Especially when you're from out of state. But overall, no complaints. Thanks!
Pam's Reply:
Date: Dec 07, 2020, 5:39 pm
Thanks Niki! The system is set to send delivery confirmations and it is normally pretty good about it, sometimes there's a glitch or on weekends/Holidays it can run a bit slower. So sorry you didn't get one.
Date: Nov 22, 2020
Name:
Craig and Karin S
State/Province:MT
The flower arrangement is lovely and holding up well! Thanks!
Pam's Reply:
Date: Dec 07, 2020, 5:40 pm
It's wonderful to hear when the flowers last : ) thank you for sharing!
Date: Nov 16, 2020
Name:
Marissa T
State/Province:TX
I loved that you offer same day delivery! Thank you for helping my mother’s birthday special.
Date: Nov 14, 2020
Name:
Marilyn S
State/Province:MT
The arrangement was outstanding.
Date: Nov 11, 2020
Name:
Mary N
State/Province:MT
I ordered a bouquet to be delivered from out of town. The flowers arrived the next day and were lovely and lasted quite some time.
Date: Nov 09, 2020
Name:
Elly D
State/Province:MT
Beautiful arrangement, and it has lasted SO long!
Pam's Reply:
Date: Nov 11, 2020, 8:23 am
So wonderful to hear! Thank you
Date: Nov 04, 2020
Name:
Marissa L
State/Province:TX
Same day delivery & beautiful arrangement. I would love to use Floral Cottage again in the future.
Pam's Reply:
Date: Nov 11, 2020, 8:25 am
Thank you for being so wonderful and flexible on the design sent, and for taking the time to leave a review!
Date: Nov 02, 2020
Name:
Judy C
State/Province:MT
The flowers were so beautiful I saved the envelope so I could use you next time I send flowers.
Pam's Reply:
Date: Nov 11, 2020, 8:26 am
Wonderful to hear and we look forward to assisting you in the future! Thank you for the kind words!!
Date: Oct 23, 2020
Name:
Leslie R
State/Province:MT
Usually the flowers last a week. This time however they lasted only about one day so that was kind of sad. My mom said they did look pretty.
Pam's Reply:
Date: Oct 23, 2020, 1:23 pm
So sorry to hear that! The design that was picked doesn't have a lot of room for water, it sounds like that might have been the issue. Thanks for letting us know, I sent a little cheer to her today :)
Date: Oct 12, 2020
Name:
Beth M
State/Province:MT
Terrific communication. The flowers were gorgeous even though they were out of what was originally pictured. They do beautiful work with whatever they have on hand.
Date: Oct 12, 2020
Name:
Nancy P
State/Province:CO
I ordered flowers via phone for my sister who had to put down her beloved cat. Amazingly enough, the flowers arrived not long after she returned home from the vet. The colors (yellow/orange) were perfect! Her cat was orange! She said they were beautiful. Thank you and if ever I need flowers for family in MT, I'll know who to call.
Date: Oct 01, 2020
Name:
Karen B
State/Province:MT
Love the store. Everyone is so helpful.
Date: Sep 28, 2020
Name:
Marie T
State/Province:MT
I received a beautiful bouquet ordered by some friends in Billings. What a day brightener with the beautiful Fall arrangement! And the delivery person was so pleasant. My dogs were going crazy, so he stayed on the street by his car until he was sure I came out to the porch to pick up the delivery. He looks like someone who really enjoys his job!
Date: Sep 22, 2020
Name:
Angela F
State/Province:MA
The flowers were awesome and although we did not get the “ pink rabbit” it was substituted with a large sized bear which was awesome. Delivery and communication was awesome. Would recommend and use them again
Date: Sep 15, 2020
Name:
Arliss s
State/Province:SD
Beautiful flowers. My daughter loved them and they were delivered very quickly after I ordered them. I will use you again.
Date: Sep 03, 2020
Name:
Tammy R
State/Province:NV
The owner is prompt with her service. She is personable and her bouquets are amazing! I absolutely recommend the Floral Cottage above anyone else!
Date: Aug 24, 2020
Name:
Peggy H
State/Province:IL
I was very pleased with Pam’s customer service. She notified me when their was a delivery issue and notified me when my order was delivered. Our friends were thrilled with the beautiful roses and their lasting fragrance!
Date: Aug 21, 2020
Name:
Belinda T
State/Province:MT
I have found my florist!! Great jobs when I send flowers...and I love to send flowers.
Date: Jul 31, 2020
Name:
Arlene D
State/Province:MT
The bouquet is scrumptious!! Honestly it is one of the most beautiful arrangements I've ever received. Thank you!!
Date: Jul 31, 2020
Name:
Margaret K
State/Province:MT
Beautiful bouquet
Date: Jul 31, 2020
Name:
Sheila F
State/Province:MT
I was sent an email that the arrangement might not be exactly as pictured as they were having issues getting flowers. It was more beautiful than the picture! Thank you! Wonderful service.
Date: Jul 30, 2020
Name:
Jane D
State/Province:MT
Great service, wonderful product delivered on time. Thanks!
Pam's Reply:
Date: Aug 03, 2020, 7:17 am
Thank you for taking the time to let us know! These reviews mean a lot to us, we truly appreciate it
Date: Jul 28, 2020
Name:
janna w
State/Province:MT
Beautiful work as always :)
Pam's Reply:
Date: Aug 03, 2020, 7:15 am
Thank you Janna!! :)
Date: Jul 27, 2020
Name:
Michael E
State/Province:MT
I use the Floral Cottage regularly while I’m away for work. They always produce top quality arrangements and I can always trust them to deliver when they say they will! Even during the covid crisis, they still are resourceful and artistic in their arrangements and I’ve never been disappointed! They’ve earned a lifelong customer here!
Pam's Reply:
Date: Aug 03, 2020, 7:14 am
Thank you SO much Michael! Your review means a lot to us. It's hard being away from family and I'm happy to help make things a bit brighter.
Date: Jul 16, 2020
Name:
Ellwood S
State/Province:SC
Great service. Very professional. The communication by email was the best. Extremely good experience.
Pam's Reply:
Date: Jul 18, 2020, 10:21 am
Thank you so much! Email makes it easier to work with you and making the whole experience better for everyone :) Appreciate your review!
Date: Jul 10, 2020
Name:
Marc A
State/Province:FL
The flowers were beautiful and delivered on time. I ordered online and found the ordering process to be easy.
Pam's Reply:
Date: Jul 10, 2020, 3:31 pm
Thank you so much for taking the time to let us know that the process was easy. I'm glad the flowers were a comfort during your time of loss.
Date: Jul 07, 2020
Name:
belinda t
State/Province:MT
VERY HAPPY WITH THE ARRANGEMENT TODAY. THANKS SO MUCH. MY CO-WORKER WAS THRILLED.
Pam's Reply:
Date: Jul 10, 2020, 3:28 pm
Thank you Belinda! So happy we got to help you brighten the office
Date: Jul 02, 2020
Name:
Belinda T
State/Province:MT
maybe its the day and age but I thought there would be more flowers.
Pam's Reply:
Date: Jul 02, 2020, 10:07 am
The picture that is shown on the website is the deluxe price point, you picked the standard so maybe that's where the confusion came from? I've tried hard to keep my prices fair over the last 21 years, even with the increases in costs, unfortunately the prices of everything have increased. Thank you for taking the time to leave a review, it is appreciated.
Date: Jul 02, 2020
Name:
Neela B
State/Province:AB
Gorgeous bouquet! It was a stunner, with new buds that kept opening for a week. Will definitely use you guys again.
Pam's Reply:
Date: Jul 10, 2020, 3:27 pm
We love hearing that the flowers were enjoyed and continued with their bloom cycle. Thank you!!
Date: Jun 09, 2020
Name:
Brian H
State/Province:AZ
Timely delivery considering I screwed up the address. She loved the flowers and they still looked great a week later.
Pam's Reply:
Date: Jun 23, 2020, 4:27 pm
Thank you for letting us know the flowers did a great job! Address mix ups happen :)
Date: Jun 07, 2020
Name:
Nancy N
State/Province:MT
Thank you
Pam's Reply:
Date: Jun 08, 2020, 10:08 am
:) Thanks!
Date: May 28, 2020
Name:
Katy L
State/Province:MT
Everything went smooth, and the flowers were perfect!
Pam's Reply:
Date: Jun 08, 2020, 10:08 am
So wonderful to hear! Thank you!!
Date: May 26, 2020
Name:
Megan C
State/Province:MT
Love, love, LOVE Pam's flower arrangements
Pam's Reply:
Date: Jun 08, 2020, 10:09 am
Thank you Megan! Loved seeing you during all of the Mother's Day crazy!
Date: May 23, 2020
Name:
Mary R
State/Province:AZ
Lovely bouquet!
Pam's Reply:
Date: Jun 08, 2020, 10:11 am
Thank you for taking the time to let us know and to leave a review, it is much appreciated!
Date: May 23, 2020
Name:
wes R
State/Province:WA
Great customer service!
Pam's Reply:
Date: Jun 08, 2020, 10:10 am
Thank you, it's great to hear feed back to keep us on the right track!
Date: May 22, 2020
Name:
Edward B
State/Province:OR
Ordering was quick and easy.
Pam's Reply:
Date: Jun 08, 2020, 10:12 am
That's what I like to hear! Thank you for letting me know :)
Date: May 16, 2020
Name:
Sandy D
State/Province:MT
It is absolutely lovely and still going strong! A very lovely arrangement and beautiful choice of flowers in it. I love your shop! Thank you!
Pam's Reply:
Date: May 19, 2020, 10:33 am
Thank you so much Sandy for taking a moment to share! I appreciate the review and so happy the flowers are bringing smiles!
Date: May 12, 2020
Name:
Marylin S
State/Province:MT
What a beautiful bouquet- excellent.
Pam's Reply:
Date: May 19, 2020, 10:29 am
thank you for taking the time to leave a review! Appreciate you!!
Date: May 12, 2020
Name:
Verta F
State/Province:MT
Pam has been bringing flowers to me from my family members for several years, she is the best in Helena!!
Pam's Reply:
Date: May 19, 2020, 10:31 am
Verta! We love and appreciate you and your family!! Thank you, Thank you!!!
Date: May 11, 2020
Name:
Kristi A
State/Province:MT
The flowers are still lovely and it was so great to have them delivered. Even the little card had the 'right' message on it! Thank you so much.
Pam's Reply:
Date: May 11, 2020, 5:44 pm
There was some discussion on if the card message was intentional or accidental :) Happy we went with it! Thank you!!
Date: May 11, 2020
Name:
Concetta E
State/Province:MT
Absolutely beautiful bouquet! Friendly delivery. Amazing that the business delivers to Clancy from Helena. Will use their services in the future!
Pam's Reply:
Date: May 11, 2020, 5:45 pm
Thank you for the review! We try our best to deliver, even in the out of town areas around here :)
Date: May 11, 2020
Name:
Carol Ann J
State/Province:MT
The arrangement was very nice, and I liked the wooden container it was in. The yellow roses looked a little tired and droopy.
Pam's Reply:
Date: May 11, 2020, 5:47 pm
Thank you Carol Ann! I'm trying hard to remember the yellow rose variety that was used in your bouquet - I'm thinking it was the garden ones and those are typically softer than the standard, but with adequate water they will open up beautifully.
Date: May 11, 2020
Name:
Amy R
State/Province:MT
My flowers were beautiful and lasted almost 2 weeks!
Pam's Reply:
Date: May 19, 2020, 10:28 am
So wonderful to hear the flowers have lasted well for you! Appreciate the feed back :)
Date: May 10, 2020
Name:
Jean H
State/Province:MT
Appreciated call that lovely arrangement was at my door.
Pam's Reply:
Date: May 11, 2020, 5:42 pm
Thank you for the review!
Date: May 08, 2020
Name:
David P
State/Province:MT
The vase was not as described, but my wife liked it anyway. I would probably still come back for more flowers/delivery.
Pam's Reply:
Date: May 08, 2020, 8:26 am
Your patience is appreciated. Due to COVID19 a lot of our floral supplies and flowers have been impossible to get. other countries and states are still under quarantine and cannot ship out. We are doing the best we can with limited supply and high demand for this holiday. thank you!
Date: Apr 30, 2020
Name:
Katie E
State/Province:CA
Great experience ordering flowers for my mom’s bday. I received a call that the exact bouquet I selected wasn’t available, but I told them to make it nice and it came out great!
Pam's Reply:
Date: May 07, 2020, 8:33 am
Thank you so much Katie - for the review and for trusting us :)
Date: Apr 27, 2020
Name:
Valerie M
State/Province:NY
i couldn’t be happier w the product and service. Thank you so much!
Pam's Reply:
Date: Apr 29, 2020, 4:45 pm
Thank you for taking the time to leave us a review! I'm sure Daniel will enjoy the plant for years to come!
Date: Apr 25, 2020
Name:
Cinaman A
State/Province:UT
I’ve been using the Floral Cottage for two years and they never disappoint! The artistry is always spectacular and personalized customer service is above and beyond my expectations with every order I’ve ever placed. Truly a wonderful experience every time! Thank you for brightening the lives of myself and so many!
Pam's Reply:
Date: Apr 29, 2020, 4:43 pm
Thank you so much Cinaman! It means the world to me that you trust me to take care of your floral gifts and share the smiles with the ones you love. thank you!
Date: Apr 24, 2020
Name:
Kathy P
State/Province:MT
The arrangement arrived on tie and was very much appreciated and adored for the colors and design..will definitely use again and recommend to friends
Pam's Reply:
Date: Apr 24, 2020, 2:08 pm
Thank you for understanding on the substitutions during this COVID19 time! Appreciate you taking the time to leave a review for us!!
Date: Apr 21, 2020
Name:
Sarah E
State/Province:MT
The flowers are stunning! The only improvement would be locally made chocolate (much smaller box) instead of Whitman's. Thank you for the beautiful flowers for my 50th birthday!
Pam's Reply:
Date: Apr 23, 2020, 5:10 pm
Thank you so much for taking the time to leave us a review! So happy the flowers brightened your birthday!
Date: Apr 21, 2020
Name:
Mr Mrs Richard J
State/Province:MT
As always-beautiful arrangements!
Pam's Reply:
Date: Apr 23, 2020, 5:08 pm
Thank you!! I enjoyed being a small part of a very special day!
Date: Apr 14, 2020
Name:
Rachel A
State/Province:MT
Beautiful arrangement of flowers! I loved that the owner called and said she didn't have the flowers that were on the online photo available but would do something similar. She created a beautiful arrangement within an hour or 2 of requesting it. Wonderful customer service! Thank you!!!
Pam's Reply:
Date: Apr 15, 2020, 8:57 am
Rachel, thank you for the call and for taking the time to leave the review! I appreciate the trust in letting me work with what I have, this COVID thing has made things a bit complicated! So happy the flowers brightened the day a bit!!
Date: Apr 13, 2020
Name:
Kimberly C
State/Province:MT
Beautiful arrangement! It brightened my day!
Pam's Reply:
Date: Apr 15, 2020, 8:54 am
So happy to help bring a bit of sunshine to your day! Thank you for taking the time to let me know!
Date: Mar 31, 2020
Name:
Willa C
State/Province:MT
Beautiful arrangement, delivered promptly, lasted 10 days! Appreciated personal call from shop owner.
Pam's Reply:
Date: Apr 01, 2020, 9:49 am
Thank you so much for being wonderful to work with! You are much appreciated!!
Date: Mar 30, 2020
Name:
Katina K
State/Province:MT
The bouquet was beautiful
Pam's Reply:
Date: Apr 01, 2020, 9:48 am
Thank you for understanding about the substitutions! Appreciate you!
Date: Mar 28, 2020
Name:
Kimberly B
State/Province:BC
Quick and easy to order flowers. Bouquet was lovely and delivered on time. Thanks!
Pam's Reply:
Date: Apr 01, 2020, 9:46 am
Thank you for taking the time to give us a review! Appreciate knowing the process what easy and wonderful!!
Date: Mar 04, 2020
Name:
Caitlyn B
State/Province:MT
Beautiful bouquet of fresh, colorful flowers. I recommend Floral Cottage.
Pam's Reply:
Date: Mar 06, 2020, 2:47 pm
Thank you for taking the time to leave a review ~ and we're delighted you enjoyed the flowers!
Date: Mar 03, 2020
Name:
Cheryl S
State/Province:AK
Thank you for making my Mom's 91st birthday a huge success. Your flowers are always beautiful. I appreciated your willingness to accommodate Mom's macular degeneration and replace some of the flowers with more vivid colors so she could distinguish between the different flowers. You created a bouquet for her 90th birthday last year. She told me she received close to a dozen different bouquets from flower shops and stores all over Helena, and your bouquet lasted longer than any of the other shops. Thank you again for the care you give to each display. It is so very much appreciated.
Pam's Reply:
Date: Mar 06, 2020, 2:45 pm
So wonderful hearing the flowers were enjoyed! Any time a little extra care is needed, please just let us know :) It was a treat seeing your Mom and wishing her Happy Birthday!
Date: Feb 28, 2020
Name:
James F
State/Province:MT
Great place to buy your flowers. Thay have a friendly staff that cares for your needs.
Pam's Reply:
Date: Mar 02, 2020, 6:14 pm
Thank you James! It's nice to hear that even during the busy Valentines rush that we are still taking care of our customers the right way!
Date: Feb 18, 2020
Name:
Rebecca P
State/Province:MT
the roses are beautiful! the way the delivery driver presented them was sooo cute! you'll have to ask him! He asked for Sally. LOL.
Pam's Reply:
Date: Feb 18, 2020, 1:38 pm
Good to hear! I'll have to ask the driver (he was one of my part time holiday helpers - retired fire marshal) :)
Date: Feb 17, 2020
Name:
Justin T
State/Province:MT
The flowers were great and Jorgeann really helped out.
Pam's Reply:
Date: Feb 17, 2020, 9:35 am
Thank you Justin! It's nice having my daughter in the store helping in between her college time and she knew one order should have extra sparkle :)
Date: Feb 16, 2020
Name:
Robyn C
State/Province:MT
Fresh and lovely. Good delivery.
Pam's Reply:
Date: Feb 16, 2020, 10:27 am
thank you for letting us know! During the crazy busy Valentines rush it's always nice to hear that things went as planned :)
Date: Jan 20, 2020
Name:
Deanna N
State/Province:MT
I ordered a bouquet on line to be delivered. The website was easy to navigate with many options with images. They were ordered & delivered in under 24hrs. My niece said the flowers were GORGEOUS and so appreciated. I am very happy and would order from the Floral Cottage again.
Pam's Reply:
Date: Jan 21, 2020, 3:34 pm
So happy you liked our website and found it easy to use! Thank you for taking the time to let others know
Date: Jan 07, 2020
Name:
Patricia N
State/Province:WA
Staff were very friendly and informative - Excellent customer service! My family who received the bouquet raved about it - stated it was the prettiest center piece they had ever seen! Excellent job!!! Thank you!
Pam's Reply:
Date: Jan 08, 2020, 3:15 pm
So wonderful hearing that the design and flowers were loved! Truly appreciate you taking the time to let us know!
Date: Jan 06, 2020
Name:
Becky B
State/Province:MT
Flowers were beautiful and arrived the same day that I ordered them
pam's Reply:
Date: Jan 08, 2020, 3:13 pm
Thank you so much for taking the time to leave a review for us. So happy we could help with your gift!
Date: Jan 02, 2020
Name:
Jane B
State/Province:FL
You called to tell me that a certain flower was not available, and discussed my choices. My sister in law called the moment she received her arrangement and was thrilled. Nice job!
pam's Reply:
Date: Jan 02, 2020, 3:08 pm
Wonderful to hear! Thank you so much for taking the time to let us know it all went well, we appreciate you!
Date: Dec 23, 2019
Name:
Kelley T
State/Province:VT
Thank for your wonderful service!
Pam's Reply:
Date: Dec 24, 2019, 7:42 pm
We appreciate you taking the time to let us know, thank you!
Date: Dec 03, 2019
Name:
Kristi S
State/Province:MT
Awesome flower shop!! Love, love, love it!! We do all our business here and will not go anywhere else!
Pam's Reply:
Date: Dec 03, 2019, 12:19 pm
Thanks so much Kristi!! Absolutely love working with you : )
Date: Nov 21, 2019
Name:
Howard and Judy M
State/Province:MT
Beautiful arrangement and fragrant as well. Thank you.
~Howard
Pam's Reply:
Date: Nov 22, 2019, 10:45 am
Thank you so much for reviewing your floral gift! Happy to hear the fragrance of the orange roses were noticed : )
Date: Nov 11, 2019
Name:
Deborah F
State/Province:MT
Very impressed when someone called me to discuss changes to the arrangement I ordered. I typically only order from national florists but wanted something that could be delivered same day locally. I was very impressed with the service and will definitely be using The Floral Cottage again.
Pam's Reply:
Date: Nov 11, 2019, 1:33 pm
Thank you for taking the time to review us. The bonus of using a local florist is that personal customer service - thank you so much for trusting us!
Date: Nov 04, 2019
Name:
Julie A
State/Province:WA
My grandma said they were gorgeous!
Pam's Reply:
Date: Nov 07, 2019, 10:38 am
Yay!! Thank you for taking the time to leave the review!!
Date: Oct 30, 2019
Name:
Cindy P
State/Province:OH
Very happy with this experience. I received a call because one of the blooms was not available and what it would be replaced with. I appreciated the call.
Pam's Reply:
Date: Nov 07, 2019, 10:37 am
We appreciate your understanding and trust :) thank you!!
Date: Oct 25, 2019
Name:
Tayler P
State/Province:ID
Everyone went above and beyond to get flowers to my mom for her birthday!! Even though I'm out of state, they were able to get that to her right on time, and were absolutely beautiful! Thank you so much!!
Pam's Reply:
Date: Nov 07, 2019, 10:36 am
So happy we were part of celebrating your mom's birthday~! Thank you for letting us know
Date: Oct 17, 2019
Name:
Sarah S
State/Province:MT
Ordered online and my sister was thrilled! Prices were very reasonable. Thank you for calling to let me know a change in the bouquet was necessary. My twin loved her flowers! That's all that mattered. :)
Pam's Reply:
Date: Oct 22, 2019, 1:40 pm
Wonderful to hear your twin was happy!! Thank you so much for taking the time to leave a review and we truly appreciate how easy you were to work with!
Date: Oct 16, 2019
Name:
Diane L
State/Province:MT
Amazing service. I ordered flowers via the webpage and they were delivered the same day. I wish you were all in Great Falls. I hear the flowers were gorgeous.
Pam's Reply:
Date: Oct 22, 2019, 1:36 pm
Thank you so much Diane! Truly appreciate you taking the time to give the review! : )
Date: Oct 11, 2019
Name:
Joseph H
State/Province:MT
Finally, a florist that cares about quality & service. Goodbye Knox!
Pam's Reply:
Date: Oct 12, 2019, 1:33 pm
Thank you :) We try our hardest to fulfill our end of the deal. Appreciate your business and your vote!
Date: Oct 03, 2019
Name:
Sherri H
State/Province:MT
Between the delivery fee and the convenience total of $13.95 felt that fee was very expensive
Pam's Reply:
Date: Oct 03, 2019, 12:19 pm
I'm sorry you felt that way. Our web host/credit card processor charges that 5.95 fee to cover their services (convenience fee for ordering on line), which you can always bypass by calling us directly and placing the order. the delivery location was 10 miles routed, 8.00 is standard to cover driver wages and vehicle gas/use. Thank you for taking the time to give us feed back.
Date: Sep 30, 2019
Name:
Verena M
State/Province:MT
Beautiful flowers!
Pam's Reply:
Date: Oct 11, 2019, 12:22 pm
Thank you!!
Date: Sep 30, 2019
Name:
Carol H
State/Province:MT
Wonderful service and nice florals! Will use again.
Pam's Reply:
Date: Oct 11, 2019, 12:21 pm
Thank you so much Carol!
Date: Sep 28, 2019
Name:
Drusilla D
State/Province:TX
Another beautiful arrangement from Floral Cottage. Great customer service!
Pam's Reply:
Date: Oct 11, 2019, 12:22 pm
Thank you for taking the time to let us know! Appreciate your business : )
Date: Sep 26, 2019
Name:
Gina C
State/Province:TX
Thank you Pam!! The arrangement you created and sent to our daughter in law was awesome!!!! Excellent customer service!! Highly recommend this florist!!
Pam's Reply:
Date: Sep 26, 2019, 11:08 am
Awe!! Thank you so much Gina!! Appreciate your understanding with having to do substitutions and look forward to being your Helena connection for flowers :)
Date: Sep 24, 2019
Name:
Jodi C
State/Province:MT
The arrangement was stunning, the flowers fresh and fragrant, the presentation beautiful, and the delivery warm and friendly. The arrangement was a gift, and I have told the senders to confidently use The Floral Cottage again!
Pam's Reply:
Date: Sep 24, 2019, 1:34 pm
Thank you so much Jodi for taking the time to share your experience with others! Your words mean a lot to me ~~ thank you!
Date: Sep 07, 2019
Name:
Julia I
State/Province:UT
Excellent service on short notice order. Beautiful flower arrangement.
Pam's Reply:
Date: Sep 08, 2019, 9:38 am
We try our best to accommodate time specific deliveries, So happy the flowers were loved! Thank you for trusting us with your gift!
Date: Sep 05, 2019
Name:
Bret G
State/Province:AL
Very nice people. Everything was great. My wife was very happy. Will use this place again. I am very happy with the service.
Pam's Reply:
Date: Sep 08, 2019, 9:36 am
Thanks Bret! As always, it is wonderful working with you and your wife!
Date: Jul 26, 2019
Name:
TL Y
State/Province:MT
I wanted to find the same flowers as those my mom had when she got married 62 years ago. None of the main big websites had them, at least not in the way I hoped. The Floral Cottage did! The arrangements are unique and special and she received a bouquet just like she carried the day my parents married! A beautiful memory.
Pam's Reply:
Date: Jul 30, 2019, 10:11 am
So wonderful to hear the sentiment behind the arrangement! Thankful and happy to be a part of something so special!
Date: Jul 20, 2019
Name:
Joanne H
State/Province:MT
Flowers were fresh and most of all, smelld lovely.
Pam's Reply:
Date: Jul 23, 2019, 3:58 pm
Thank you!
Date: Jul 17, 2019
Name:
Darah S
State/Province:MT
I ordered online on a Sunday afternoon and they were able to deliver by the following afternoon at 1pm! Very Grateful
Pam's Reply:
Date: Jul 17, 2019, 1:09 pm
So happy we could help with your floral gift! Thank you!!
Date: Jun 27, 2019
Name:
RICARDO M
State/Province:FL
Marvelous and delighted. Bravo
Pam's Reply:
Date: Jun 27, 2019, 11:51 am
Wonderful!! thank you Ricardo!
Date: Jun 24, 2019
Name:
Jerry M
State/Province:ND
Love love love this shop!!!
Thank you!!
Pam's Reply:
Date: Jun 24, 2019, 12:51 pm
We love love love customers like you. You're amazing -- thank you!
Date: Jun 21, 2019
Name:
B P
State/Province:MT
When I called to confirm the drop off time (found out my recipient was leaving the office after lunch) I talked to a rude woman who told me “we will do our best, I don’t know what to tell you that’s the best I can do”. The flowers ended up getting here in time but it caused some anxiety and I was struck by how rude your employee was on the phone....not impressed.
Pam's Reply:
Date: Jun 21, 2019, 4:15 pm
I remember this call. I know the lady talking with you on the phone was relaying the fact that the driver was already out on the morning run and there was some concern on if he'd be back in time. I'm glad it did work out that the flowers were there before she left and sorry for the added anxiety. We did not mean to come off as rude. Sometimes it's hard to shift deliveries around once the delivery vehicle has left the shop.
Date: Jun 19, 2019
Name:
Eric W
State/Province:MT
Gorgeous flowers!
Pam's Reply:
Date: Jun 19, 2019, 12:14 pm
Thank you Eric!
Date: Jun 18, 2019
Name:
Cody o
State/Province:MT
Very good experience buying from this place...quick delivery and the best looking flowers!
Pam's Reply:
Date: Jun 18, 2019, 3:07 pm
Awesome Cody! Thanks for taking the time to leave a review. happy you liked the pink roses : )
Date: Jun 12, 2019
Name:
Ricardo M
State/Province:FL
Perfect experience and results. Bravo!
Pam's Reply:
Date: Jun 12, 2019, 4:01 pm
Thanks for trusting us Ricardo! So happy the end result was liked!
Date: May 30, 2019
Name:
Jenny L
State/Province:CA
Beautiful flower arrangement -- my mother loved it! Very friendly and helpful staff personally called me to collaborate on my online order and provided 5-star service!
Pam's Reply:
Date: Jun 05, 2019, 10:35 am
Thank you so much Jenny! I love hearing that the flowers did their job of bringing smiles. An order placed on line is just as important to me as the customer coming in the store : )
Date: May 29, 2019
Name:
Wesley e
State/Province:MT
Very easy to use the website and product was delivered on time and as expected
Pam's Reply:
Date: May 30, 2019, 10:19 am
It's wonderful to hear that we're doing things well. Thank you for taking the time!
Date: May 26, 2019
Name:
Helene B
State/Province:MT
Beautiful arrangements.
Pam's Reply:
Date: May 30, 2019, 10:18 am
Thank you so much for taking the time to let us know!
Date: May 25, 2019
Name:
Kim B
State/Province:BC
Love working with you to send flowers from afar...fast, courteous service and beautiful bouquets.
Pam's Reply:
Date: May 30, 2019, 10:17 am
One of the reasons I love doing what I do is helping families (loved ones) stay connected. Thank you for letting me know we're doing a good job!
Date: May 17, 2019
Name:
Karen M
State/Province:MT
Beautiful flowers. Long lasting. I loved it.
Pam's Reply:
Date: May 22, 2019, 12:09 pm
Good to hear! So happy you enjoyed your bouquet!
Thank you!
Date: May 16, 2019
Name:
Patty C
State/Province:MT
My Mothers Day arrangement was perfect
Pam's Reply:
Date: May 17, 2019, 11:09 am
Thank you!! Appreciate you taking the time to let us know!
Date: May 14, 2019
Name:
Jan B
State/Province:MT
The bouquet my daughter sent me for Mother's Day is gorgeous. What a beautiful selection of flowers. The Floral Cottage bouquets are the best!
Pam's Reply:
Date: May 17, 2019, 11:08 am
Thank you so much for taking the time to leave a review! Holidays are a madhouse so it's good to hear that things were up to our standards during this busy time.
Date: May 12, 2019
Name:
Jean P
State/Province:MT
Absolutely beautiful.such variety,and lovely colors.
Pam's Reply:
Date: May 17, 2019, 11:07 am
Wonderful of you to let us know! Thank you!!
Date: May 05, 2019
Name:
Rod C
State/Province:MT
Fine
Pam's Reply:
Date: May 06, 2019, 10:23 am
Thank you
Date: May 02, 2019
Name:
Christopher L
State/Province:MT
Friendly, staff and nice flowers. Staff are awesome made an order online and ended up having to change address for delivery. They were amazing at letting change the address and delivering at a reasonable time. Will use them again in the future.
Pam's Reply:
Date: May 02, 2019, 4:27 pm
I'm happy that things worked well! Sometimes adjustments do need to happen and it's great hearing that we dealt with it nicely! Appreciate you taking the time to let us know :)
Date: Apr 29, 2019
Name:
Roberta R
State/Province:MT
the flowers were lovely.
Pam's Reply:
Date: May 02, 2019, 4:25 pm
Thank you so much for taking the time to let us know!
Date: Apr 23, 2019
Name:
Ann H
State/Province:MT
Overall very pretty, but a couple of the larger flowers were wilty & one stem need shortening as the flower was too tall for the arrangement. Still very pretty and delivered on time:)
Pam's Reply:
Date: Apr 23, 2019, 9:07 am
The larger flowers were the spider cremon flowers and hadn't opened fully yet. Thank you for feedback.
Date: Apr 17, 2019
Name:
Barbara B
State/Province:IN
The service was excellent, and my sister loved the flowers.
Barbara W.
Pam's Reply:
Date: Apr 23, 2019, 9:08 am
thank you so much! Glad to hear she loved them
Date: Apr 15, 2019
Name:
Gwen T
State/Province:MT
Great job and on short notice. When I was checking out the flower arrangements at the memorial service I was hoping the really beautiful one was from us and it was! Thank you for doing such nice work.
Pam's Reply:
Date: Apr 16, 2019, 9:06 am
There are times that short notice has to happen, I'm thrilled you were pleased with the bouquet and the slight changes we had to do. Thank you for letting us know!
Date: Apr 14, 2019
Name:
Walter E
State/Province:MT
Once again I am very happy with the service I received at the Floral Cottage. I have been using them for years and they never let me down. My most recent arrangement was fantastic, beautiful and fragrant. It was for my wife's retirement and she loved it. I highly recommend them to anyone.
Pam's Reply:
Date: Apr 16, 2019, 9:03 am
Thank you so much! We truly love hearing about the happiness our flowers bring and appreciate the years you've trusted us!
Date: Apr 10, 2019
Name:
Walt E
State/Province:MT
Once again great service and the flowers were beautiful and fragrant. My wife loves them. Thank you so much. I will recommend the Floral Cottage to everone I can.
Pam's Reply:
Date: Apr 16, 2019, 9:01 am
Thank you! We appreciate the happiness
Date: Mar 17, 2019
Name:
Laurretta B
State/Province:MT
Beautiful arrangement. Appreciated the call to redeliver since I wasn't home.
Pam's Reply:
Date: Mar 18, 2019, 3:33 pm
Thank you so much! Happy to hear you enjoyed the flowers
Date: Mar 03, 2019
Name:
Meagan J
State/Province:NY
Although the weather affected the flower availability, I was pleased with the arrangement put together as a gift for my mom. I was notified promptly and a lovely bouquet was delivered shortly after. Thank you!
Pam's Reply:
Date: Mar 05, 2019, 2:09 pm
Thank you so much for your understanding and taking the time to do the review! Truly appreciate it!!
Date: Feb 27, 2019
Name:
Deborah H
State/Province:CA
Have been very, very happy with The Floral Cottage and have used them for many years (since my daughter went to Carroll College 2011) - Pam is a joy to deal with and Sabrina has always loved the arrangements. I have never considered using any other florist in Helena than The Floral Cottage.
Pam's Reply:
Date: Feb 27, 2019, 3:40 pm
Thank you SO much Deborah!! It has been wonderful working with you and your daughter over the years, I truly appreciate your faith in me!
Date: Feb 26, 2019
Name:
Barb z
State/Province:ID
excellent, friendly service and delivery.
Pam's Reply:
Date: Feb 27, 2019, 3:38 pm
thank you, thank you!! Your kindness is appreciated!
Barb Z's Reply:
Date: Feb 28, 2019, 4:24 pm
My good friend Tina was having a tough time. I wanted her to have a nice surprise and you got her flowers there despite the snow. I am in Idaho so I did not realize how bad it was in Helena. She said it made her day and she loves the smell of the lilies. Thanks again!
Date: Feb 20, 2019
Name:
Joan C
State/Province:WA
Very happy with their service. Will definitely use them again.
Pam's Reply:
Date: Feb 21, 2019, 3:24 pm
Thank you very much Joan!
Date: Feb 17, 2019
Name:
Leanne A
State/Province:MT
I absolutely loved both arrangements.
Pam's Reply:
Date: Feb 19, 2019, 10:43 am
So wonderful to hear! Thank you!!
Date: Feb 09, 2019
Name:
Gayla O
State/Province:MT
Easy to use site; beautiful flowers; great service!
Pam's Reply:
Date: Feb 10, 2019, 10:58 am
Thank you so much!!!
Date: Jan 17, 2019
Name:
Stacey W
State/Province:MT
These are honestly some of the prettiest flowers I have ever received and they have brought me such JOY! What a reflection of the Creator - absolutely beautiful! They have also lasted very well, I only wish that a packet of the preservative had come with them.
Pam's Reply:
Date: Jan 17, 2019, 10:57 am
Thank you for your kindness Stacey! I truly appreciate you taking the time to share your happiness. As for the packet of floral food, all of the arrangement go out with the appropriate amounts of food already in the water, making it easier for the customers to just keep adding water as the flowers drink. However feel free to stop in anytime and grab a couple of packets to keep on hand (and I can go over a few helpful tips on changing the water out correctly so the flowers last as long as possible).
Date: Jan 13, 2019
Name:
Katherine Z
State/Province:MT
Excellent quality. Flowers are gorgeous. Delivery person was wonderful- very nice and friendly. Kudos to him.
Pam's Reply:
Date: Jan 17, 2019, 10:50 am
Thank you so much for taking the time to let us know we're doing a good job! I will definitely pass this along to the delivery guy (Joe) -- it will mean a lot to him!
Date: Jan 11, 2019
Name:
Melissa L
State/Province:CA
Pam's customer service was fantastic! I'm in California and ordered an arrangement for my aunt. Some of the flowers were out of season and Pam took the time to call and let me know and discuss what I had ordered online. The flowers were delivered on time and beautiful! Thanks, Pam.
Pam's Reply:
Date: Jan 17, 2019, 10:43 am
Thank you so much Melissa!! Ordering on line can be difficult when you're so far away, I'm always happy to help make things a bit easier.
Date: Jan 11, 2019
Name:
Jennifer S
State/Province:CO
Excellent customer service!! I ordered flowers for my mom to be delivered Dec 24th, 2018. When I found out she wasn't going to be home to receive the delivery, I contacted the folks at the Floral Cottage and they were kind enough to deliver the flowers on Sunday the 23rd. Mom loved them and said the arrangement was beautiful! I would definitely use them again. Thank you!!!
Pam's Reply:
Date: Jan 17, 2019, 10:49 am
The holidays can be a little hectic and a families caring is important (for both the senders and receivers). Thank you for taking the time to leave us a review! Truly appreciate your kindness
Date: Jan 04, 2019
Name:
Linda F
State/Province:WY
Beautiful! Thanks
Pam's Reply:
Date: Jan 05, 2019, 8:51 am
Thank you! At the last minute I saw that some of the flowers in the recipe for this design weren't in that good of shape so I went ahead with some minor substitutions... so happy you were pleased with the arrangement!
Date: Dec 19, 2018
Name:
Tracey M
State/Province:MT
Peace lilly plant was beautiful, and delivered on time, great service! Thank you
Pam's Reply:
Date: Jan 17, 2019, 4:08 pm
Thank you so much Tracey!
Date: Dec 03, 2018
Name:
Alexis L
State/Province:OR
Fantastic in all ways, thank you for your amazing work and service. I’m ordering from states away and yet I know my order will always be gorgeous and delivered promptly.
Pam's Reply:
Date: Dec 05, 2018, 10:17 am
I appreciate the trust you place in us. Thank you for the wonderful review, the time and continued business!!
Date: Nov 28, 2018
Name:
Freida H
State/Province:NC
Well done! Thank you! Friendly and accommodating!
Pam's Reply:
Date: Nov 28, 2018, 3:25 pm
Great hearing this!! Thank you!
Date: Nov 23, 2018
Name:
Terri T
State/Province:MT
Beautiful arrangement
Pam's Reply:
Date: Nov 25, 2018, 12:28 pm
Thank you!! Appreciate the review
Date: Nov 13, 2018
Name:
Amber R
State/Province:MT
Prompt service with beautiful arrangement.
Pam's Reply:
Date: Nov 15, 2018, 10:40 am
Thank you so much for taking the time to let us know!!
Date: Nov 05, 2018
Name:
Laura T
State/Province:MT
The flowers and their delivery were an excellent surprise. They arrived Friday afternoon and are still beautiful this morning (Monday).
Pam's Reply:
Date: Nov 05, 2018, 11:05 am
So happy to hear that the flowers have brought you some smiles! Thank you for taking the time to let us know!!
Date: Nov 01, 2018
Name:
Lee M
State/Province:MT
Edgewood hired the Floral Cottage to put together a Balloon Arch for our Walk to End Alzheimers ~ such amazing customer service, excellent follow up, and the arch was the center of our event! Thanks Floral Cottage!!!!
Date: Nov 01, 2018
Name:
Ryan B
State/Province:MT
Every time I have ordered from the Floral Cottage, I have never been disappointed. Amazing knowledgeable and friendly staff. Keep up the great work. Will always choose you over the rest!!
Pam's Reply:
Date: Nov 05, 2018, 11:04 am
Thank you so much for the great review and continued support!! We truly appreciate you!!
Date: Oct 09, 2018
Name:
Traci T
State/Province:OR
Excellent shop, amazing customer service!
Pam's Reply:
Date: Oct 09, 2018, 11:03 am
Thank you so much!! Truly appreciate you!
Date: Oct 09, 2018
Name:
Carol and Dick Crosby C
State/Province:MT
Beautiful flowers and delivered quickly.
Pam's Reply:
Date: Oct 09, 2018, 11:04 am
Thanks for the wonderful feedback! Appreciate you taking the time!
Date: Sep 27, 2018
Name:
Robert G
State/Province:AZ
The friend that we had the flowers delivered was delighted with the arrangement and thanked us for the flowers and balloon. The Floral Cottage called us after we place our order to make sure that they understood the purpose of the flowers (it was for a get well bouquet) and the balloon. We gave them specific instruction on how to contact our friend which they followed. We would order flowers from them again.
Pam's Reply:
Date: Sep 27, 2018, 2:58 pm
Thank you! It makes it all worth it when we share some smiles!
Date: Sep 26, 2018
Name:
C R
State/Province:CT
I sent flowers to my cousin as she recently became a new mom. I had some trepidation in doing this because one never knows what type of quality to anticipate when sending someone flowers who lives across the country and picking a florist just based upon online reviews. The reviews were correct and this place is wonderful! The florist called me to review substitutions and her vision for the arrangement was perfect. My cousin sent me pictures of the flowers and I could not have been more happy. Thank you for such professional service and beautiful flowers.
Pam's Reply:
Date: Sep 26, 2018, 5:16 pm
Shopping on line for anything is hard. Thank you so much for your wonderful review and for trusting me to make the adjustments to the arrangement. Thank you for shopping with a local florist, I truly appreciate you!
Date: Sep 24, 2018
Name:
Joseph H
State/Province:MT
The only place in Helena to get flowers from. My wife loves them every time.
Pam's Reply:
Date: Sep 26, 2018, 5:13 pm
Thank you!! We appreciate the trust you have in us and enjoy bringing smiles to your wife with the flowers you send!
Date: Sep 15, 2018
Name:
Jane and Rocky L
State/Province:MT
The flower arrangement was absolutely stunning. Thank you for putting a smile on our face when we needed it the most.
Pam's Reply:
Date: Sep 18, 2018, 11:02 am
Flowers are proven to bring a little sunshine... So happy ours did their job! Thank you for the review!
Date: Sep 13, 2018
Name:
Clare N
State/Province:MT
They were delivered promptly and the hand written note had beautiful hand writing. Thank you
Pam's Reply:
Date: Sep 13, 2018, 1:36 pm
Thank you so much!! I let my helper know that she does a great job with making the cards beautiful : )
Date: Sep 13, 2018
Name:
Linda R
State/Province:MT
I was very pleased with their service and the call from Pam to notify me of a few changes in the flowers used for the arrangement.
Pam's Reply:
Date: Sep 14, 2018, 5:57 pm
Thank you so much for taking the time to let us know we're doing a good job! : )
Date: Sep 02, 2018
Name:
Darlene B
State/Province:MT
The flowers received were an unexpected gift and were absolutely beautiful. The arrangement looks beautiful wherever I place it throughout my house. Unexpected and very surprisenly beautiful.
Pam's Reply:
Date: Sep 05, 2018, 3:22 pm
A sweet surprise is always wonderful! So happy you are enjoying the flowers. Thank you for the wonderful review!
Date: Aug 22, 2018
Name:
Tiffani F
State/Province:UT
Great service and beautiful flowers. I ordered an arrangement online for my daughter. They didn't have the exact flowers in stock (I ordered a spring arrangement in the summer) so they called me immediately with some differerent alternatives for same day delivery. The arrangement was delivered less than 2 hours later. I will order all of my flowers from Floral Cottage from here on out. Thank you!
Pam's Reply:
Date: Aug 22, 2018, 7:44 am
Thank you for your understanding, your trust, and your support! I truly appreciate you!
Date: Aug 17, 2018
Name:
Cynthia B
State/Province:MT
Thank you Floral Cottage for taking good care of this order. I received a personal call from the owner because my online order needed to be modified due to not having exact flowers. I appreciated that she called, she always does a beautiful job! I recommend Floral Cottage hands down!
Pam's Reply:
Date: Aug 20, 2018, 8:30 am
Thank you for taking the time to post your review! And I appreciate your trust and willingness on the substitutions I had to make :) Thank you Thank you!!
Date: Jul 30, 2018
Name:
Bonnie M
State/Province:MT
Beautiful arrangement. My daughter ordered from Seattle, and she really picked the right florist. The flowers are fresh and have lasted a long time
Date: Jul 19, 2018
Name:
Ken S
State/Province:MT
Wonderful accommodating service! They go out of their way to make things special!
Pam's Reply:
Date: Jul 19, 2018, 11:17 am
Thanks Ken! Sometimes a surprise goes a bit off track, so we need to adjust. Happy to help with your order :)
Date: Jul 13, 2018
Name:
Lisa B
State/Province:MA
I'm from out of state and ordered a gift for someone. I mistakenly chose an out-of-area delivery zone. Floral Cottage very kindly contacted another florist in the correct area and a comparable arrangement was immediately sent so that the person received it in a timely manner. Thank you so much for going above and beyond!
Pam's Reply:
Date: Jul 14, 2018, 8:23 am
Awe! Thank you for taking the time to place the review :) I was happy to help make sure your order went on without any problems.
Date: Jul 02, 2018
Name:
Carol M
State/Province:MT
It was an absolute surprise and the most beautiful flowers I've ever received. They are still looking great, except for one sad rose, and expect they will last the week or more. Thanks so much! Carol
Pam's Reply:
Date: Jul 02, 2018, 3:14 pm
Oh sorry to hear about the rose! It might have gotten an air bubble when we were designing, sometimes you can re-cut the stem and put it directly back into water and it will perk back up. Give us a call if you need further help : ) -- thank you so much for giving the great review!!
Pam's Reply:
Date: Jul 02, 2018, 4:07 pm
I always worry about roses as they are the most temperamental. Happy you enjoyed them, thanks for explaining :)
Date: Jun 27, 2018
Name:
Jodie B
State/Province:MN
I ordered flowers for my sister for her Birthday & they delivered them on the same day I called. Great service.
she loved the flowers. Will use you again. Thanks
Pam's Reply:
Date: Jun 29, 2018, 11:50 am
Thanks for letting us know! Appreciate the review and the trust you place in us to take care of your loved one's
Date: Jun 25, 2018
Name:
Diana G
State/Province:IL
I believe the flowers were delivered promptly. The recipient told me they were beautiful and very fragrant. Thank you so much.
Pam's Reply:
Date: Jun 29, 2018, 11:48 am
Thank you so much for taking the time to let us know!
Date: Jun 22, 2018
Name:
Joseph H
State/Province:MT
Great place to get flowers!
Pam's Reply:
Date: Jun 29, 2018, 11:47 am
Thank you!!
Date: May 29, 2018
Name:
Cody C
State/Province:MI
Excellent Service. Sent my mother a bouquet for Mother's Day and it was delivered on time, the instructions I left were followed perfectly and my mom LOVED the flowers. They were absolutely beautiful and lasted for well over a week after delivery in full bloom. Very pleased with this business and plan to order from them again in the future.
Pam's Reply:
Date: May 30, 2018, 12:44 pm
So happy we could help share the smiles! Thank you for using a local florist!!
Date: May 19, 2018
Name:
Jan B
State/Province:MT
The Mother's Day bouquet my daughter ordered from you is lovely. It is in a basket with bow on top that matches the purple and pink flowers. She always orders flowers from you for me as they are the best and they last for so many days.
Pam's Reply:
Date: May 25, 2018, 3:23 pm
Thank you so much! It's always nice hearing that you got to enjoy the flowers :)
Date: May 18, 2018
Name:
Coralee B
State/Province:WA
Thank you for going out of your way to make my Auntie very happy! You got the orange roses that she loves! It just proves that dealing directly with the local florist is the best way to order flowers!
Pam's Reply:
Date: May 25, 2018, 3:32 pm
So happy we were able to get those orange roses!! Going local is always best : ) Thank you for the great review!!
Date: May 17, 2018
Name:
Marcel L
State/Province:AB
Ran into a problem where some flowers were not available ,, but the improvised arrangement was very beautiful and my girlfriend loved it. Cheers to whoever worked this day. 5 stars for sure.
Pam's Reply:
Date: May 25, 2018, 3:34 pm
Thank you so much!! Truly appreciate your understanding and trusting us to make something beautiful :)
Date: May 15, 2018
Name:
Dianne C
State/Province:MT
It was a beautiful arrangement Thank you. It was delivered last week and still looks very nice.
Pam's Reply:
Date: May 16, 2018, 7:25 am
Thank you so much for taking the time to let us know how we're doing!! Love hearing that the flowers are lasting well! : )
Date: May 14, 2018
Name:
Wendy S
State/Province:MT
Mother’s Day flowers were gorgeous & still beautiful 4days later!
Pam's Reply:
Date: May 16, 2018, 7:28 am
Any of the big holidays can be a little crazy... I love hearing that you were happy and the flowers are lasting!! Thank you for taking the time to let us know!
Date: Apr 24, 2018
Name:
Larry H
State/Province:ID
My Mom loved the flowers. Thank you!
Pam's Reply:
Date: Apr 30, 2018, 7:51 am
Wonderful!! Thank you for taking the time to let us know and giving us a review, much appreciated!!
Date: Apr 12, 2018
Name:
Kelli W
State/Province:NV
This is the third time I have sent flowers with the Floral Cottage and as usual they hit it out of the ballpark again. Beautiful arrangement, delivered on time. I could not ask for better service or more beautiful flowers.
Pam's Reply:
Date: Apr 13, 2018, 8:07 am
So wonderful to hear Kelli ~~ Thank you! I truly appreciate you taking the time to let us know!
Date: Apr 05, 2018
Name:
Kati B
State/Province:MT
Beautiful arrangement!
Pam's Reply:
Date: Apr 13, 2018, 8:05 am
Thank you!!
Date: Mar 30, 2018
Name:
Kimberly B
State/Province:BC
Great job, as usual!
Pam's Reply:
Date: Apr 13, 2018, 8:01 am
Thank you!!
Date: Mar 30, 2018
Name:
Kimberly B
State/Province:BC
I tried to click five stars on my first review, but it looks like it might have gone in with only four. Definitely want to rate your service a five! Speedy, friendly, lovely floral arrangement, easy to order...thank you!
Pam's Reply:
Date: Apr 13, 2018, 8:05 am
It showed up as 5! Thank you!! : )
Date: Mar 21, 2018
Name:
Kirby G
State/Province:MT
The arrangement was beautiful and delivered on time!
Date: Mar 19, 2018
Name:
Jan B
State/Province:MT
Received two gorgeous bouquets and a box of chocolates for my birthday. The flowers still are lovely after a few days. My daughter and son both always order flowers from you because they are the best bouquets and your service is great.
Pam's Reply:
Date: Mar 19, 2018, 4:13 pm
Thank you so much Jan! It was wonderful designing your birthday flowers for you
Date: Mar 02, 2018
Name:
Nicholas C
State/Province:IA
Thank you for the amazing flowers you delivered, I was extremely pleased with your service!!!
Date: Feb 28, 2018
Name:
Josh W
State/Province:MT
Thank you, very happy valentine while I was away. Flowers were beautiful.
Pam's Reply:
Date: Feb 28, 2018, 5:48 pm
Thank you for letting us know! Happy to help you send a little love and happiness while you're away :)
Date: Feb 28, 2018
Name:
April H
State/Province:WA
I ordered flowers online from out of state to my mom and she was very happy with them. They arrived as expected.
Date: Feb 24, 2018
Name:
Cathy B
State/Province:MT
They were delivered as requested. As far as I know they were good quality.
Date: Feb 21, 2018
Name:
Jessica L
State/Province:OR
My mother loved her flowers and they stayed fresh for weeks. Thank you!!
Pam's Reply:
Date: Feb 22, 2018, 3:42 pm
Thank you for the great review Jessica! So happy your mother enjoyed your gift!
Date: Feb 17, 2018
Name:
Jessica S
State/Province:MT
Great service! My arrangement was gorgeous!! Thank you!
pam's Reply:
Date: Feb 17, 2018, 6:20 pm
Thank you so much for letting us know and adding a review!!
Date: Feb 13, 2018
Name:
Sabrina H
State/Province:MT
Beautiful arrangement! I always love the fresh flowers from Floral Cottage. They're so easy to send online, and they always work hard to make sure the arrangement you order is the one you get.
Pam's Reply:
Date: Feb 16, 2018, 5:22 pm
Thank you so much!! It's hard sometimes as we don't always have all of the flowers featured on line, so it's wonderful to work with people like you who are understanding and flexible-- I appreciate you!
Date: Feb 10, 2018
Name:
Leo H
State/Province:MT
Asked for a delivery confirmation. 24 hours later, still no response. Is it too much to ask that a $92 purchase is completed?!!?
Pam's Reply:
Date: Feb 10, 2018, 7:51 am
Due to the severe storm and icy roads I did not get in until late from the deliveries, your order was delivered 14 hours ago and brought many smiles, I did not have access to the system to confirm this until this morning -- so sorry it brought you worry and stress. Thank you.
Date: Feb 09, 2018
Name:
Kimberly K
State/Province:FL
The recipient loved the bouquet. It looked beautiful in the pics, and I so appreciated the call & updates!
Pam's Reply:
Date: Feb 10, 2018, 7:58 am
I hope the flowers are enjoyed for a very long time! Thank you for being so nice to work with!!
Date: Feb 09, 2018
Name:
Linda M
State/Province:AZ
Excellent service! And the flowers were beautiful!! The Floral Cottage went out of their way to make sure my order was perfect!
Pam's Reply:
Date: Feb 10, 2018, 7:56 am
We are here to help you since you are so far away! Thank you thank you!
Date: Feb 09, 2018
Name:
Brittanny B
State/Province:MT
The arrangement was beautiful and I was impressed that the delivered it even though we had a winter storm warning of flash freezing!
Pam's Reply:
Date: Feb 10, 2018, 7:54 am
We try our hardest to make everyone happy, even in Montana's winter crazy! Thank you so much for the kind review!!
Date: Feb 09, 2018
Name:
brittany r
State/Province:NJ
great friendly customer service, thankyou. my mom loved the bouquet arrangement!
Pam's Reply:
Date: Feb 10, 2018, 7:52 am
Awe!! Thank you so much!! Truly appreciate you
Date: Feb 07, 2018
Name:
Rita r
State/Province:WA
Arrangement was beautiful, arrived on time. Very easy to order online.
Pam's Reply:
Date: Feb 09, 2018, 7:35 am
Thank you! wonderful of you to take the time to let us know how we're doing!!
Date: Feb 06, 2018
Name:
Casey r
State/Province:MT
I recently sent flowers to my mom as a thank you… The flowers were beautiful and the service was great! I will be using the Floral Cottage in the future. Thanks so much!
Pam's Reply:
Date: Feb 09, 2018, 7:36 am
Thanks for the review! Glad this was a positive experience : )
Date: Jan 30, 2018
Name:
Cassie M
State/Province:WI
My mom lives in Helena and recently had surgery. I wanted to work with a local flower shop for delivery and they turned out beautiful! Far better than the photo. Thanks so much for helping cheer her up!
Pam's Reply:
Date: Jan 30, 2018, 4:51 pm
Thank you! So happy the bouquet helped and glad we can be here for you!
Date: Jan 26, 2018
Name:
Deb W
State/Province:MT
Beautiful, fresh flowers.
Pam's Reply:
Date: Jan 26, 2018, 12:26 pm
Thank you!!
Date: Jan 26, 2018
Name:
Kyle H
State/Province:MT
Beautiful flower arrangements with fast delivery!! Highly recommended.
Pam's Reply:
Date: Jan 26, 2018, 5:52 pm
Thank you so much!! Glad we could help you make her Friday a happy day and a great start to the weekend!
Date: Jan 19, 2018
Name:
Linda F
State/Province:WY
The Floral Cottage went WAY above and beyond to try and deliver the beautiful flowers !
Pam's Reply:
Date: Jan 19, 2018, 2:42 pm
Thank you so much for taking the time to give us a review! And happy we're your local choice for flowers : )
Date: Jan 16, 2018
Name:
Cidre S
State/Province:MT
Flowers were beautiful and so was the vase.
Pam's Reply:
Date: Jan 17, 2018, 8:25 am
Thank you!
Date: Jan 15, 2018
Name:
Anne S
State/Province:MT
The flowers were beautiful and snarled amazing!
Pam's Reply:
Date: Jan 15, 2018, 3:10 pm
Thanks?? haha! I'm guessing it was that they smelled amazing (dang autocorrect!!) ~~ thank you so much for the wonderful review!!
Date: Jan 13, 2018
Name:
Mary S
State/Province:PA
The Floral Cottage had to substitute a lot of the flowers in the bouquet I ordered due to weather related supply problems. They did a fantastic job, & I feel like the bouquet they delivered was the same excellent quality as what I ordered. I'll definitely buy from them again!
Pam's Reply:
Date: Jan 15, 2018, 11:11 am
Thank you so much for your understanding and I'm so happy you liked the final product!! Wonderful review -- thanks again!!
Date: Jan 12, 2018
Name:
Jennifer S
State/Province:TX
Just perfect. The delivery driver had to deliver on a crazy snow day, and did without a problem at all. Really appreciate it!
Pam's Reply:
Date: Jan 12, 2018, 2:18 pm
Snow happens in Montana : ) -- glad it worked out were we could deliver for you. Thanks for being so kind and understanding!!
Date: Jan 12, 2018
Name:
Jessica K
State/Province:TX
Wonderful service! Very accommodating! I live in Texas and I needed to get an arrangement last minute to my Grandmother there in Helena. They really bent over backwards to get the flowers delivered before Christmas. I can’t thank you enough! My Grandmother was overjoyed! Thank you again!
Pam's Reply:
Date: Jan 15, 2018, 11:14 am
Very happy to help you make your Grandmother smile!! She was very sweet and so happy to get them! Thanks for the review!
Date: Jan 08, 2018
Name:
Leona P
State/Province:MT
Thank you for the custom arrangement. It turned out beautifully and I was impressed, so glad to see the bright colors. Well done!
Pam's Reply:
Date: Jan 08, 2018, 12:12 pm
Thank you for letting us know! Truly appreciate the feedback!
Date: Jan 05, 2018
Name:
Deborah H
State/Province:CA
The arrangement was exactly as pictured and made the perfect Christmas table centerpiece.
Thank you for being so dependable and trustworthy and going the extra mile.
Pam's Reply:
Date: Jan 05, 2018, 3:43 pm
Thank you so much for your review and trust in us!!!
Date: Jan 02, 2018
Name:
Ruth F
State/Province:MT
Wonderful service! Driver delivered flowers in terribly cold conditions after a big snow. She was personable and professional. Thanks again.
Pam's Reply:
Date: Jan 02, 2018, 5:48 pm
Thanks for the review Ruth!! And glad I could get to your house with the amounts of snow everywhere, a birthday just isn't the same without the birthday flowers!
Date: Dec 27, 2017
Name:
Claude H
State/Province:MT
Awesome
Pam's Reply:
Date: Dec 27, 2017, 10:40 am
Thank you! :)
Date: Dec 07, 2017
Name:
Heidi M
State/Province:MT
The flowers I got were absolutely breathtaking, they lasted longer than any delivered flowers I've ever received.
Pam's Reply:
Date: Dec 08, 2017, 8:16 am
Yay!! Thank you for sharing! We work extra hard on controlling the product that goes out, so happy you got to enjoy the flowers for a good amount of time!
Date: Dec 06, 2017
Name:
Berta M
State/Province:CA
I was very happy to hear that your delivery person took the time and effort to walk through the Snow to make my 95 year old Aunt's Flower delivery on her Birthday! I will be calling again with another order soon. Thank you so much!
Pam's Reply:
Date: Dec 07, 2017, 8:25 am
My delivery guy (Joe) is a good sport and loves to see the smiles on his deliveries. He would never let a little bit of snow stop him from getting your special gift to your Aunt ~~ thank you!
Date: Nov 28, 2017
Name:
Joan F
State/Province:MT
This is the first time I have ordered flowers through The Floral Cottage. The flowers were delivered timely and I received a call from the florist beforehand as they did not have a certain flower in the arrangement and we discussed a substitute. I appreciated the call and was satisfied with the arrangement that was delivered.
I will call The Floral Cottage for future floral needs.
Happy Holidays,
Joan Fabricius
Pam's Reply:
Date: Nov 28, 2017, 2:27 pm
Thank you so much Joan, glad the substitutions were well received. Happy Holidays to you as well!
Date: Oct 21, 2017
Name:
Tiffany v
State/Province:MD
Thank you so much for working with me in my order you went above and beyond my expectations. I will be ordering from you again!
Pam's Reply:
Date: Oct 21, 2017, 7:47 am
Happy to help, really! Thank you so much for the kind words : )
Date: Oct 16, 2017
Name:
Kendrick H
State/Province:MT
I love in GF and every time my girlfriend is in Helena, I have flowers in her hotel room. The Floral Cottage has been easy to work with and the flowers have been perfect, every time.
Pam's Reply:
Date: Oct 17, 2017, 10:56 am
Thank you for taking the time to let us know we're doing things right!! Truly appreciate the return business
Date: Oct 12, 2017
Name:
Diane R
State/Province:UT
I was very pleased with how easy it was to order flowers online. The friend I had them delivered to loved them and they were delivered on time. Thanks so much!
Pam's Reply:
Date: Oct 12, 2017, 1:05 pm
It was very nice to hear that it's an easy process to order on the website! and that the flowers were loved ~ thank you!!
Date: Oct 10, 2017
Name:
Amy R
State/Province:MT
I really appreciated the email letting me know that the flowers were delivered since I don't live in Helena. I had the chance to see them a few days later and they were lovely still!
Pam's Reply:
Date: Oct 10, 2017, 1:28 pm
Thank you for taking the time to let us know our system is working
: ) and happy you got to see the flowers!!
Date: Oct 06, 2017
Name:
Mrs H
State/Province:CA
The flower arrangements were fantastic. I placed a late order on Thursday for a Friday delivery and you guys delivered two gorgeous arrangements (having phoned me first to apologize for not having the exact flowers in stock) - my daughter was overjoyed and both the arrangements still looked beautiful over a week later. Thank you.
Pam's Reply:
Date: Oct 06, 2017, 2:35 pm
Thank you so much for your understanding and kindness when I called you! So happy to hear the flowers brightened the day and have lasted well!
Date: Oct 02, 2017
Name:
Jessica B
State/Province:MN
They didn’t have the exact flowers I ordered, so she called and was so helpful. The bouquet was insanely gorgeous. A+
Pam's Reply:
Date: Oct 03, 2017, 11:23 am
So happy the substitutions were liked! Thank you for the kind words!!
Date: Sep 29, 2017
Name:
Tammy S
State/Province:MT
Great service and communication and the arrangements were gorgeous!! I would use them over and over again.
Pam's Reply:
Date: Sep 29, 2017, 1:46 pm
Thank you so much for taking the time to give us a review!! I had a lot of fun helping you with the bouquets : )
Tammy Scott's Reply:
Date: Sep 29, 2017, 1:53 pm
Pam, you were amazing. Nice to know I now have a florist in Helena when I need one.
Pam's Reply:
Date: Sep 29, 2017, 4:22 pm
Happy to help anytime!
Date: Sep 29, 2017
Name:
DRUSILLA D
State/Province:TX
The recipient was thrilled with the arrangement. She has never been disappointment with any arrangement I have ordered from you. Thank you for your great service and attention to detail!
Pam's Reply:
Date: Sep 29, 2017, 4:21 pm
So wonderful to hear!! I truly appreciate the return business and hearing that she loves what we do! Thank you so much for picking us to be your Helena Florist!!
Date: Sep 22, 2017
Name:
Lenore H
State/Province:MT
Your roses are amazing! Fragrant, large, and vibrant. I love when I get them, and they are always delivered with a smile.
Date: Sep 20, 2017
Name:
Theresa P
State/Province:WA
the recipient was very happy with the floral arrangement.
I found the online ordering to be simple and quick. Thank you!
Pam's Reply:
Date: Sep 20, 2017, 12:12 pm
So happy to be your Helena florist : )
Date: Aug 24, 2017
Name:
Gail J
State/Province:MN
Thank you for your help in finding the right plant to give.
Pam's Reply:
Date: Aug 24, 2017, 8:44 am
You are so very welcome!
Date: Aug 14, 2017
Name:
Leah S
State/Province:AZ
They called to confirm my order and let me know that they didn't have the color I had chosen. Bit was able to help choose an equally beautiful color. The arrangement turned out beautifully!
Date: Jul 30, 2017
Name:
Alexandra S
State/Province:MT
I did everything online, and was nervous about the delivery being correct, but the flowers were there on time and got rave reviews!
Date: Jul 25, 2017
Name:
Christine N
State/Province:MT
Great transaction and communication. The bouquet was delivered at the right time and was beautiful!
Date: Jul 25, 2017
Name:
Jolene B
State/Province:MT
The service was so friendly and helpful and the arrangement was beautiful. Thank you so much!
Date: Jul 20, 2017
Name:
Joanne H
State/Province:MT
I received six red roses. They are beautiful and have lasted nicely.
Date: Jul 20, 2017
Name:
Cathleen F
State/Province:OR
My Aunt loved the flowers!
Date: Jun 16, 2017
Name:
Jane R
State/Province:CO
Thank you for delivering the beautiful flowers and checking with the recipient to be sure they would be home. She sent a photo and the arrangement turned out to be prettier than on the website. Highly recommend!
Date: Jun 08, 2017
Name:
Ashley F
State/Province:MT
The flowers were beautiful and are lasting a long time. The handwritten note could have been neater or typed.
Date: Jun 07, 2017
Name:
Shelby F
State/Province:MT
Called me to let me know the arrangement would look a little different than online because of my last minute order--and it turned out even better than the picture!! THANK YOU!!
Date: May 29, 2017
Name:
Heather C
State/Province:AK
Mixed review:
AT FIRST--full order I placed and paid for was NOT delivered to my Mom.....:-(
(1 star)--
Then, upon calling them on it-- they PROMPTLY fixed the order and made the delivery to my Mom-- (full order I placed! ;-) )-- with an EXTRA bonus rose/bud vase!
My Mom (&I!) ended up being very pleased and impressed with the timeliness and quality of products ordered...!
(5 stars!)
THANK YOU, "The Floral Cottage"...i will do more business with you in the future!
Date: May 27, 2017
Name:
Stephanie S
State/Province:NV
Amazing customer service!
Date: May 26, 2017
Name:
Tatum P
State/Province:KS
Beautiful flowers!!
Date: May 18, 2017
Name:
Della D
State/Province:MT
Beautiful flowers received in timely manner.
Date: May 11, 2017
Name:
Patricia D
State/Province:MT
First, I did not receive a plant but received an arrangement which I love and is quite gorgeous. Thank you . Wish it could last forever.
Date: May 11, 2017
Name:
Jo Ann M
State/Province:MT
The flowers are just as beautiful today as the day they were delivered. Love the flowers in this arrangement.
Date: May 09, 2017
Name:
Karen O
State/Province:CO
Pam at the Floral Cottage went above and beyond to give us fantastic and personalized service. I would definitely recommend Floral Cottage!!!
Date: May 05, 2017
Name:
Chris S
State/Province:MT
Pam is wonderful! Easy and quick service plus the arrangements are gorgeous.
Date: Apr 27, 2017
Name:
Karen D
State/Province:MT
The arrangement was great. Very gorgeous.
Date: Apr 26, 2017
Name:
Kelli W
State/Province:NV
I ordered from the website and it was very user friendly. Flowers were delivered to my daughter for her birthday as requested. She texted a picture of them on her desk and they were as shown on the website. I have used this florist twice and have been very pleased both times. I will definitely be a continued return customer.
Date: Apr 24, 2017
Name:
Fred O
State/Province:ID
beautiful flowers delivered promptly! thank you
Date: Apr 06, 2017
Name:
Team G
State/Province:MT
Well done. Thanks
Date: Apr 05, 2017
Name:
Martha H
State/Province:MT
Daughters sent me a bouquet for my retirement and it is just beautiful! I wish it could last forever.
Date: Mar 31, 2017
Name:
Elisabeth A
State/Province:MD
Very attentive and on time. thank you for calling about the wilted flowers and switching them out.
Date: Mar 27, 2017
Name:
Ronda and Duane R
State/Province:MT
Awesome service and very personable. My parents loved the surprise!
Date: Mar 26, 2017
Name:
Zachary B
State/Province:MT
The flowers look great my only question is that my wife had to pick them up and still got charge for a delivery fee and you guys said you just made it bigger but how did you know that she wasn't going to be able to have them delivered
Date: Mar 16, 2017
Name:
Aaron H
State/Province:PA
Great service and very fast. Top rate!
Date: Mar 09, 2017
Name:
Melford H
State/Province:CO
Easy - informed about my order, when it was delivered. Thanks for the good work.
Date: Mar 06, 2017
Name:
Jeannette Y
State/Province:CA
Great service - beautiful flowers. My mom loved them!
Thanks!
Date: Mar 02, 2017
Name:
Savannah M
State/Province:MT
When the shop didn't have the exact flowers I ordered, Pamela contacted me about substitutions. She was professional and wonderful to work with. And the arrangement ended up looking BETTER than what I had originally ordered. THANK YOU!
Pam's Reply:
Date: Apr 07, 2017, 8:15 am
Thank you for your wonderful review and faith in letting me make adjustments!
Date: Mar 02, 2017
Name:
timothy h
State/Province:MT
Easy to order, good delivery, Outstanding floral arrangement, reasonably priced for all I received.
Date: Mar 01, 2017
Name:
Robert W
State/Province:MT
Couldn't be better, even when I forgot and submitted an order after close of business the day before Valentine's Day!
Pam's Reply:
Date: Mar 02, 2017, 8:39 am
We try our best to take care of everyone, even the ones that come in the day of a big holiday, we understand forgetting and being busy : ) Happy it all went well! Thank you!
Date: Feb 28, 2017
Name:
William S
State/Province:MT
Very nice arrangement. The different vase was a great idea! Thank you!
Pam's Reply:
Date: Feb 28, 2017, 10:29 am
Happy to hear you liked it ~~ thank you!!
Date: Feb 28, 2017
Name:
Mark C
State/Province:NV
If you need flowers delivered in the Helena area this it the best possible option. Great friendly customer service, flowers and delivery.
Pam's Reply:
Date: Feb 28, 2017, 10:30 am
Yay!! That's a wonderful thing to read this morning! Thank you!!
Date: Feb 24, 2017
Name:
Katie Joy S
State/Province:MT
Pam was amazing! I had a fiasco with Teleflora and went directly to The Floral Cottage to fulfill my order. Pam was able to create a similar arrangement, but improved on the design and the flowers/plants chosen. Pam's expertise was amazing, and she was so accommodating. I highly recommend Pam and her florist shop!
Pam's Reply:
Date: Feb 24, 2017, 2:20 pm
Thank you so much Katie Joy!! Ordering flowers should NOT be difficult. I'm sad you had a hard time of it and yet thrilled because it brought you to me!! You were fun to work with and I truly appreciate the kind words.
Date: Feb 18, 2017
Name:
Patricia D
State/Province:MT
Thank you--they are lovely.
Pam's Reply:
Date: Feb 20, 2017, 4:59 pm
Thank you!
Date: Feb 17, 2017
Name:
Karla H
State/Province:MT
My arrangement is beautiful. Some of the flowers have broken off already, which I think is premature, but overall it is beautiful.
Also, my boyfriend was called and asked about a different vase, and a substitute flower or two. I felt that was a HUGE bonus. To think, on Valentine's Day, a super busy day for floral shops, they Yoon the time to call and advise and see if what they were thinking was ok. So, for that I applaud you!!
Pam's Reply:
Date: Feb 17, 2017, 8:04 am
Valentines Day is always a little crazy :) from the farms to you the flowers go through so much more stress during this time, it's unfortunate. Call us if you'd like an extra bloom or two to fluff up the arrangement ~ and thank you for realizing we do try to do our best for our customers!
Pam's Reply:
Date: Feb 17, 2017, 10:26 am
You are so sweet! Thank you :)
Date: Feb 17, 2017
Name:
Lynn C
State/Province:MT
Delivery was not made until 445pm. Would use someone else next time for the money paid.
Pam's Reply:
Date: Feb 17, 2017, 7:58 am
I'm sorry you were not happy. We try our very best to make sure the flowers going to businesses get there before closing, with over 200 deliveries going out with time constrictions it's always my biggest challenge. I had 5 drivers doing their best, next year I'll have 6 and will probably face this same challenge.
Date: Feb 17, 2017
Name:
Jamie T
State/Province:MT
Flowers were beautiful & they smell wonderful! It is day 4 & the majority still look wonderful.
Pam's Reply:
Date: Feb 17, 2017, 9:23 am
That's good to hear! Thank you so much for letting me know, quality is always a concern during any big holiday rush!
Pam's Reply:
Date: Feb 17, 2017, 9:37 am
lol yay! -- seriously luck of the draw, we try to get businesses out early but there is such a huge amount of them I'd need 20 drivers to make sure they all got there in the morning :)
Date: Feb 16, 2017
Name:
debora h
State/Province:MT
Absolutely beautiful! My husband purchased the flowers, stuffed animal, and candy. Was a great surprise and great quality!
Pam's Reply:
Date: Feb 17, 2017, 8:07 am
Your arrangement was so wonderful to make, I'm glad you're enjoying it! Thank you for the kind words!
Date: Feb 09, 2017
Name:
Bob W
State/Province:MT
Excellent experience - couldn't have gone more smoothly.
Pam's Reply:
Date: Feb 09, 2017, 10:42 am
Love hearing that it went well! Thank you!!
Date: Feb 02, 2017
Name:
Sally N
State/Province:MN
My siblings and I wanted to celebrate our sisters 65th birthday. She loved the roses, they looked gorgeous. She loved how fresh and pretty they stayed
Pam's Reply:
Date: Feb 09, 2017, 10:41 am
I love hearing how the flowers lasted, so thank you!! Glad she enjoyed the flowers!
Date: Jan 26, 2017
Name:
Susan K
State/Province:MT
Beautiful plant, nice surprise, thank you.
Pam's Reply:
Date: Feb 09, 2017, 10:40 am
Thank you so much!!
Date: Jan 11, 2017
Name:
Harley W
State/Province:MT
Amazing!
Pam's Reply:
Date: Jan 11, 2017, 10:24 am
Thank you! :)
Date: Jan 02, 2017
Name:
Debra N
State/Province:NM
The flower arrangement was beautiful! Service was great!! I would definitely use you again in the future.
Pam's Reply:
Date: Jan 02, 2017, 3:17 pm
Thank you! and Happy New Year~!
Date: Dec 27, 2016
Name:
Deziah G
State/Province:MT
The arrangment was BEAUTIFUL
Pam's Reply:
Date: Dec 27, 2016, 11:10 am
Thank you so much!
Date: Dec 22, 2016
Name:
Jess A
State/Province:MT
Beautiful plant!
Pam's Reply:
Date: Dec 27, 2016, 11:10 am
Thank you! Glad you liked it
Date: Dec 17, 2016
Name:
Maria N
State/Province:MT
Beautiful flowers! Thank you.
Pam's Reply:
Date: Dec 27, 2016, 11:11 am
So wonderful to hear - thank you!!
Date: Dec 13, 2016
Name:
Gia L
State/Province:CA
Thank you for the quick delivery! The recipient was happy with the plant.
Pam's Reply:
Date: Dec 14, 2016, 10:32 am
Thank you! If she needs any help with care for the Peace Lily have her call us
Date: Nov 30, 2016
Name:
Michael S
State/Province:MT
We got our flowers for our 25th Anniversary, on Nov 19th, they are still beautiful. I appreciate the time spent getting my order right. The flowers were a big hit and thank you for allowing me to share individual flowers with my children and grandchildren. I would recommend the Floral Cattage for your flower needs.
Pam's Reply:
Date: Nov 30, 2016, 1:12 pm
Michael, so happy to hear it all went well! Love the purple roses, they are a favorite of mine! Thank you so much for allowing me to help with this special occasion!
Date: Nov 15, 2016
Name:
Jacob H
State/Province:MO
I ordered flowers on a short notice for a funeral in Helena. Everything worked out amazingly, from ordering to delivery. I appreciate how easy it is to work with you. Thank you for your work.
Pam's Reply:
Date: Nov 15, 2016, 10:33 am
Thanks Jacob! Glad we could help! Appreciate you taking the time to give us a review, and thanks for trusting us with your order
Date: Nov 11, 2016
Name:
Kimberly B
State/Province:BC
Outstanding service - helpful, friendly, fast, and accurate.
Pam's Reply:
Date: Nov 11, 2016, 10:15 am
Thank you so much! Sincerely appreciate the feed back!
Date: Nov 10, 2016
Name:
Terry B
State/Province:MT
The flowers were lovely! Thank you.
Pam's Reply:
Date: Nov 10, 2016, 11:00 am
Wonderful!! Thank you so much for supporting home town business!
Date: Nov 08, 2016
Name:
Troy W
State/Province:MT
Great and friendly customer service.
Pam's Reply:
Date: Nov 09, 2016, 10:15 am
Thank you Troy!
Date: Nov 07, 2016
Name:
Elizabeth M
State/Province:CO
Not all the flowers in the arrangement I ordered were available but appropriate beautiful substitutes were provided. Arrangement was delivered on time with no issues. Very pleased with this florist.
Pam's Reply:
Date: Nov 07, 2016, 2:10 pm
Thank you so much Elizabeth!
Date: Sep 29, 2016
Name:
Drusilla D
State/Province:TX
I have used The Floral Cottage twice and my aunt, the recipient, has been very pleased with the arrangements. Thank you Floral Cottage!
Pam's Reply:
Date: Sep 29, 2016, 5:25 pm
Your review and kind words are much appreciated!! Thank you!
Date: Sep 24, 2016
Name:
Brenda G
State/Province:MT
The arrangement was just what we wanted and it arrived in perfect time for the service. Thank you very much, Brenda
Pam's Reply:
Date: Sep 24, 2016, 5:20 pm
Your review and remarks are very appreciated. Thank you so much Brenda! Pam
